IT Support Engineer - Remote & On-site Growth

MMSU Global Association, Inc.; Makati; On-site; PHP 189,720 - 256,680; Full time

Benefits offered by this job

Opportunities for professional development

Potential career advancement

Job summary

A global ICT provider seeks a Technical Support Specialist to provide technical assistance to end-users. Responsibilities include diagnosing problems, deploying and upgrading client systems, and managing IT assets. Candidates should have a strong knowledge of Windows OS, AD, and Office 365, along with relevant experience. This position offers a competitive salary ranging from ₱17,000 to ₱23,000 monthly and opportunities for professional development and career advancement.

Qualifications

• 2-3 years of relevant working experience, preferably from an SI environment.
• Entry-level candidates are welcome to apply.
• Ability to work independently with minimum supervision.

Responsibilities

• Provide on-site and/or remote technical assistance to end-users.
• Deploy, maintain, upgrade, and support client computer systems.
• Configure and administer Windows OS, AD, and Office 365.

Skills

Knowledge of Windows OS

Active Directory (AD)

Office 365

Problem-solving skills

Customer management skills

Communication skills

ITSM or ITIL knowledge

Job description

A global ICT provider seeks a Technical Support Specialist to provide technical assistance to end-users. Responsibilities include diagnosing problems, deploying and upgrading client systems, and managing IT assets. Candidates should have a strong knowledge of Windows OS, AD, and Office 365, along with relevant experience. This position offers a competitive salary ranging from ₱17,000 to ₱23,000 monthly and opportunities for professional development and career advancement.