IT Support Associate - Cebu | HMO & Growth

5 ELK; Philippines; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Competitive salary package HMO on day一

Training and career development

Fun social events and a supportive团队文化

Job summary

5 Elk in Cebu is seeking an IT Associate to join our team. You will provide first-line IT support for the internal team and clients, helping troubleshoot hardware and software issues and keeping systems running smoothly.

You will monitor networks and servers, set up user accounts and permissions, document IT assets, and support IT projects. A proactive, communicative team player with 1–2 years of experience fits well.

Qualifications

• 1–2 years of IT support experience.
• Able to troubleshoot hardware and software issues.

Responsibilities

• Provide first-line IT support for the team and clients; resolve hardware and software issues.
• Monitor systems, networks, and servers to maintain performance.
• Set up and manage user accounts, access, and permissions securely.
• Install, configure, and update hardware and software; keep systems up to date.
• Maintain IT records and asset inventories.

Skills

IT support

Troubleshooting

User administration

Communication

Tools

Networking

Servers

Job description

5 Elk in Cebu is seeking an IT Associate to join our team. You will provide first-line IT support for the internal team and clients, helping troubleshoot hardware and software issues and keeping systems running smoothly.

You will monitor networks and servers, set up user accounts and permissions, document IT assets, and support IT projects. A proactive, communicative team player with 1–2 years of experience fits well.