It Associate (Cebu)

5 ELK; Philippines; Sur place; PHP 223 000 - 391 000; Plein temps

Avantages offerts par ce poste

Competitive salary package HMO on day一

Training and career development

Fun social events and a supportive团队文化

Résumé du poste

5 Elk in Cebu is seeking an IT Associate to join our team. You will provide first-line IT support for the internal team and clients, helping troubleshoot hardware and software issues and keeping systems running smoothly.

You will monitor networks and servers, set up user accounts and permissions, document IT assets, and support IT projects. A proactive, communicative team player with 1–2 years of experience fits well.

Qualifications

• 1–2 years of IT support experience.
• Able to troubleshoot hardware and software issues.

Responsabilités

• Provide first-line IT support for the team and clients; resolve hardware and software issues.
• Monitor systems, networks, and servers to maintain performance.
• Set up and manage user accounts, access, and permissions securely.
• Install, configure, and update hardware and software; keep systems up to date.
• Maintain IT records and asset inventories.

Connaissances

IT support

Troubleshooting

User administration

Communication

Outils

Networking

Servers

Description du poste

IT Associate (Cebu)

Company : 5 Elk Job Type : Full Time Philippines

Job Description - IT Associate (Cebu)

The ROLE

• We’re on the hunt for a motivated, detail-loving IT Associate to join our tribe. If you’ve had some hands‑on experience in IT or business support and aren’t afraid to roll up your sleeves, you’ll fit right in.
• You’ll work as part of our IT team to keep systems running seamlessly, troubleshoot technical issues, and provide support to both our internal team members and clients

About You

• You’re tech‑savvy and love solving problems
• You’ve got a sharp eye for detail and a proactive approach
• You’re eager to learn and grow in an IT career
• You communicate clearly and patiently, even when explaining tech stuff
• You’re a great team player who enjoys helping others succeed
• You’ve spent the past 1–2 years supporting businesses with their IT needs.

Requirements

Requirements
What You'll Do

• Provide first-line IT support, solving hardware and software issues for the team
• Monitor systems and help maintain networks, servers, and other infrastructure
• Set up and manage user accounts, access, and permissions securely
• Install, configure, and update hardware and software to keep everything running smoothly
• Keep IT records and asset inventories accurate and up to date
• Support IT projects through research, testing, and documentation
• Work closely with your IT teammates and communicate clearly with end-users

Benefits

Benefits
The PERKS

• Competitive salary package HMO on day one for you and one dependent
• Training and career development opportunities
• Fun social events and a supportive team culture
• Fixed weekends off + Christmas & New Year off