A local hospitality company located in Zambales, Philippines is looking for an IT Support Specialist. This role involves providing technical support to end-users and managing IT infrastructure, including hardware and software systems. Candidates should have a diploma in Information Technology or a related field, with 1-3 years of experience and a basic understanding of computer networks. Strong problem-solving skills and attention to detail are essential for success in this position. This role offers government-mandated benefits such as free meals and parking space.
Qualifications
1-3 years of experience in IT support or related roles.
Basic understanding of computer networks is essential.
Ability to document processes and create user guides.
Responsibilities
Provide technical support and assistance to end-users.
Maintain and manage IT infrastructure including hardware and software systems.
Ensure network security measures are functioning.
Skills
Technical support methodology
Problem-solving skills
Attention to detail
Education
Diploma in Information Technology or related field
Job description
Government Mandated Benefits
Free Meals, Parking Space
Description
Provide technical support and assistance to end-users.
Maintain and manage IT infrastructure including hardware and software systems.
Participate in the implementation of new technologies and systems.
Ensure network security measures are in place and functioning.
Document processes and create user guides for IT systems.
Requirements
Educational Qualifications: Diploma in Information Technology or a related field
Experience Level: 1-3 years
Skills and Competencies: Basic understanding of computer networks and technical support methodology
Qualities and Traits: Strong problem-solving skills and attention to detail
Responsibilities and Duties: Ability to work both independently and as part of a team
Working Conditions: Office environment with occasional remote support responsibilities