IT Staff

Riverstar Food Corporation; Marikina; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Job Training

Professional Development

Maternity & Paternity Leave

Company Equipment

Open Workspace

Parking Space

Pet Friendly Workplace

Job Training

Professional Development

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A leading food corporation in Metro Manila is looking for a full-time technical support specialist. This position is ideal for fresh graduates holding a bachelor’s degree in information technology or related fields. Responsibilities include providing IT support, monitoring network availability, and ensuring high customer satisfaction. The role offers various employee benefits including performance bonuses and professional development opportunities.

Qualifications

• Proven experience in IT support, network administration, or similar role.
• Strong troubleshooting and problem-solving skills.
• Knowledge of IT security best practices and network management.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide timely technical support to internal users.
• Ensure high restore success rates for system and network issues.
• Monitor and improve internal customer satisfaction related to IT services.
• Respond to IT support requests within the established response time.
• Minimize mean time to repair (MTTR) for technical issues.
• Identify cost-saving measures while maintaining IT efficiency.
• Monitor and maintain network availability to minimize downtime.
• Implement security measures to prevent breaches.
• Stay updated with latest IT trends and best practices.
• Assist in training staff on IT-related matters as needed.

Skills

Communications Skills

Computer Literate

Fast Learner

Attention to Detail

Problem Solving

Adaptability

Configuration

Creativity

Data Analysis

Data Analysis

Education

Bachelor’s degree in Information Technology

Job description

On-site - Marikina Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts

Government Mandated Benefits

Others

Company Social Events, Legal Assistance, Office Parties

Company Equipment, Open Workspace, Parking Space, Pet Friendly Workplace

Professional Development

Job Training, Professional Development

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Read More

Company: BF Corporation

Location: Calumpang, Marikina

• Provide timely technical support to internal users.
• Ensure high restore success rates for system and network issues.
• Monitor and improve internal customer satisfaction related to IT services.
• Respond to IT support requests within the established response time.
• Minimize mean time to repair (MTTR) for technical issues.
• Optimize IT support expenses per user while maintaining quality service.
• Identify cost-saving measures without compromising IT efficiency.
• Monitor and maintain network availability to minimize downtime.
• Implement security measures to prevent and mitigate breaches.
• Ensure network stability through regular system maintenance and upgrades.
• Continuously improve technical skills in information and communication technology.
• Stay updated with the latest IT trends and best practices.
• Assist in training staff on IT-related matters as needed.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support, network administration, or a similar role. (Fresh Graduates are encouraged to apply).
• Strong troubleshooting and problem-solving skills.
• Knowledge of IT security best practices and network management.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Communications Skills, Computer Literate, Fast Learner, Attention to Detail, Computer Softwares, Problem Solving, Adaptability, Configuration, Creativity, Data Analysis

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.