IT Specialist (Start ASAP)

KadaKareer

Hinoba-an

On-site

PHP 183,000 - 219,000

Full time

14 days+

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Benefits offered by this job

13th Month pay

Paid time off

Maternity or Paternity leave

HMO upon regularization

Life insurance upon regularization

MediCash for personal and dependentuse

Rice allowance

Clothing allowance

Meal allowance

Achievement Allowances

Birthday Treats

Company Events and Treats

Job summary

KadaKareer is seeking an IT Specialist to oversee and maintain client technology systems, ensuring smooth operations and tech success. The role covers IOS configuration, networking maintenance with Cisco/Meraki, and both onsite and remote support to secure data privacy.

The ideal candidate will have a relevant BS degree, 1 year of IT experience or fresh graduates, strong English communication, and familiarity with Microsoft tech stacks while valuing certifications and virtualization know-how.

Qualifications

Bachelor's degree in BS IT, BS Comp Sci, BS Computer Engineering or equivalent
1 year of IT work experience in a business environment
Fresh graduates are welcome to apply
Must be based in Pampanga
Excellent written and spoken English communication skills
Experience with LAN/WAN set-up and troubleshooting
IOS/Windows configuration and troubleshooting
Familiarity with Microsoft technologies: MS Office 365, Windows Server 2012 or later
Experience in remote access and support via AnyDesk
Knowledge of data privacy practices and laws as they relate to technology issues
Valid driver's license and own motorcycle for field support if needed
Nice-to-have: Cisco certification, Cisco/Meraki familiarity
Knowledge of Zoom and HubSpot configuration and administration
Experience in virtualization technologies

Responsibilities

Managing and maintaining the client's technology systems
IOS configuration and troubleshooting
Preventive maintenance of networking equipment (Cisco/Meraki)
Provide onsite and remote support
Ensure data security and privacy
Develop efficient helpdesk processes
Serve as escalation point for complex issues
Stay updated on emerging technologies and industry trends
Monitor and analyze helpdesk metrics and generate reports
Documentation and implementation of technology projects

Skills

IT support

Troubleshooting

Networking

IOS configuration

Windows configuration

AnyDesk

Documentation

Helpdesk processes

Data privacy

English communication

Education

Bachelor's degree in IT/CS/CE or equivalent

Tools

Cisco Meraki

MS Office 365

Windows Server

AnyDesk

Zoom

HubSpot

Job description

As an IT Specialist, you will oversee and maintain client technology systems, ensuring smooth operations and tech success.

Your Role

Key responsibilities include:

Managing and maintaining the client's technology systems.
iPhone and iPad (IOS) configuration and troubleshooting.
Preventive maintenance of networking equipment, such as Cisco and Meraki.
Providing support for onsite and remote operations.
Ensuring data security and privacy.
Collaborating with the team to optimize tech solutions.
Developing efficient helpdesk processes.
Serving as an escalation point for complex technical issues.
Staying updated on emerging technologies and industry trends.
Maintaining a comprehensive understanding of the clients' IT infrastructure.
Monitoring and analyzing helpdesk metrics and generating reports.
Preventive maintenance of computer hardware and software.
Documentation and implementation of technology projects.

About You

The ideal candidate will have:

Bachelor's degree in BS IT, BS Comp Sci, BS Computer Engineering or equivalent (nice to have).
1 year of IT work experience in a business environment.
Fresh graduates are welcome to apply.
Must be based in Pampanga.
Excellent written and spoken English communication skills.
Experience in IT-related disciplines, such as LAN and WAN set-up and troubleshooting, IOS and Windows configuration and troubleshooting, network printer set-up and troubleshooting.
Familiarity with Microsoft technologies: MS Office 365, Windows Server 2012 or later, and Windows 8 or later.
Experience in remote access and support via AnyDesk.
Knowledge of data privacy practices and laws as they relate to technology issues.
Valid driver's license and own motorcycle for occasional field support, if needed.
Familiarity with network engineering equipment such as Cisco or Meraki (nice to have).
Cisco certification (nice to have).
Knowledge of Zoom and HubSpot configuration and administration (nice to have).
Experience in virtualization technologies (nice to have).