IT Specialist (Start ASAP)

MMSU Global Association, Inc.

Hinoba-an

On-site

PHP 183,000 - 219,000

Full time

14 days+

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Benefits offered by this job

13th Month pay

PTO for Sick Leave, Vacation Leave, ER

Maternity or Paternity leave

HMO upon regularization

Life insurance upon regularization

MediCash for personal use

Rice, clothing, laundry and meal Allow

Achievement Allowances

Birthday Treats

Company Events and Treats

Job summary

MMSU Global Association, Inc. is seeking an IT Specialist to oversee and maintain client technology systems, ensuring smooth operations and tech success. You will handle IOS configuration, network maintenance, data security, and both onsite and remote support to keep services reliable.

Fresh graduates are welcome. Based in Pampanga with English communication skills, you will work with MS Office 365, Windows Server environments, and tools like AnyDesk, Zoom, and HubSpot to support evolving client

Qualifications

Bachelor's degree in IT/CS/CE or equivalent.
1 year IT work experience in a business environment.
Fresh graduates are welcome to apply.
Must be based in Pampanga.
Excellent written and spoken English communication skills.
Experience with LAN/WAN setup and troubleshooting.
Familiarity with Microsoft technologies (Office 365, Windows Server).
Experience in remote access/support via AnyDesk.
Knowledge of data privacy practices and laws as they relate to technology issues.
Valid driver's license and own motorcycle for field support, if needed.
Knowledge of Cisco/Meraki and Zoom/HubSpot configurations (nice to have).
Experience in virtualization technologies (nice to have).

Responsibilities

Managing and maintaining the client's technology systems.
IOS configuration and troubleshooting.
Preventive maintenance of networking equipment (Cisco and Meraki).
Providing support for onsite and remote operations.
Ensuring data security and privacy.
Collaborating with the team to optimize tech solutions.
Developing efficient helpdesk processes.
Escalation point for complex technical issues.
Staying updated on emerging technologies and trends.
Maintaining understanding of the clients' IT infrastructure.
Monitoring and analyzing helpdesk metrics and reporting.
Preventive maintenance of computer hardware and software.
Documentation and implementation of technology projects.

Skills

IT support

IOS configuration

Networking troubleshooting

Windows configuration

MS Office 365

Remote support

Data security

AnyDesk

Zoom configuration

HubSpot configuration

Education

BS IT / BSc IT

BS Computer Science

BS Computer Engineering

Tools

AnyDesk

MS Office 365

Windows Server

Zoom

HubSpot

Cisco Meraki

Job description

As an IT Specialist, you will oversee and maintain client technology systems, ensuring smooth operations and tech success.

Your Role

Key responsibilities include:

Managing and maintaining the client's technology systems.
iPhone and iPad (IOS) configuration and troubleshooting.
Preventive maintenance of networking equipment, such as Cisco and Meraki.
Providing support for onsite and remote operations.
Ensuring data security and privacy.
Collaborating with the team to optimize tech solutions.
Developing efficient helpdesk processes.
Serving as an escalation point for complex technical issues.
Staying updated on emerging technologies and industry trends.
Maintaining a comprehensive understanding of the clients' IT infrastructure.
Monitoring and analyzing helpdesk metrics and generating reports.
Preventive maintenance of computer hardware and software.
Documentation and implementation of technology projects.

About You

The ideal candidate will have:

Bachelor's degree in BS IT, BS Comp Sci, BS Computer Engineering or equivalent (nice to have).
1 year of IT work experience in a business environment.
Fresh graduates are welcome to apply.
Must be based in Pampanga.
Excellent written and spoken English communication skills.
Experience in IT-related disciplines, such as LAN and WAN set-up and troubleshooting, IOS and Windows configuration and troubleshooting, network printer set-up and troubleshooting.
Familiarity with Microsoft technologies: MS Office 365, Windows Server 2012 or later, and Windows 8 or later.
Experience in remote access and support via AnyDesk.
Knowledge of data privacy practices and laws as they relate to technology issues.
Valid driver's license and own motorcycle for occasional field support, if needed.
Familiarity with network engineering equipment such as Cisco or Meraki (nice to have).
Cisco certification (nice to have).
Knowledge of Zoom and HubSpot configuration and administration (nice to have).
Experience in virtualization technologies (nice to have).