IT Specialist/Officer

Philand Security Agency, Inc.; Quezon City; On-site; PHP 350,000 - 520,000; Full time

Job summary

Philand Security Agency, Inc. is seeking an IT Support Specialist to serve as the primary contact for end-users, diagnosing and solving day-to-day hardware, software, and network issues. You will collaborate with the IT team to ensure seamless operations across all departments.

The role emphasizes data security, asset management, and hands-on support, with opportunities to contribute to vendor onboarding, procurement processes, and ongoing training to stay ahead of security best practices.

Qualifications

• Experience in IT support, systems administration, or technical operations.
• Hands-on knowledge of hardware setup, software troubleshooting, and network basics.
• Familiarity with data security best practices and IT asset management.
• Strong communication skills with a user-friendly, helpful attitude.
• Excellent organizational skills and a desire to continuously learn.

Responsibilities

• Provide Tech Support: be primary contact for end-users and troubleshoot hardware, software, and network issues.
• Maintain Data Security: implement and enforce information security measures to protect systems and data.
• Assist IT Procurement: evaluate specs for purchases and process IT equipment orders, manage vendor relations.
• Manage Assets & Records: maintain inventories of hardware, software licenses, and IT transactions.
• Vendor Onboarding & Feedback: support supplier accreditation, gather performance evaluations, ensure service quality.
• Keep Growing: attend training to stay updated on tech and security best practices.

Skills

IT support

Systems administration

Technical operations

Hardware setup

Software troubleshooting

Data security

Job description

What You’ll Do

• Provide Tech Support: Serve as the primary point of contact for end-users, troubleshooting day-to-day hardware, software, and network issues.
• Maintain Data Security: Implement and enforce information security measures to protect company systems, user data, and digital assets.
• Assist IT Procurement: Evaluate technical specifications for purchase requests, assist in processing IT equipment orders, and manage vendor relationships.
• Manage Assets & Records: Maintain accurate inventories of company hardware, software licenses, and completed IT transactions.
• Vendor Onboarding & Feedback: Support supplier accreditation for tech vendors, gather performance evaluations, and ensure quality service.
• Keep Growing: Attend required training programs to stay updated on emerging technologies and security best practices.

What We’re Looking For

• Experience in IT support, systems administration, or technical operations.
• Hands‑on knowledge of hardware setup, software troubleshooting, and network basics.
• Familiarity with data security best practices and IT asset management.
• Strong communication skills with a user-friendly, helpful attitude.
• Excellent organizational skills and a desire to continuously learn.