IT SPECIALIST

Alpine Motors Corporation; Carmona; On-site; PHP 446,000 - 725,000; Full time

Job summary

Alpine Motors Corporation is seeking a capable IT professional in the Philippines to provide technical support across desktops, laptops, and mobile devices, while also managing servers, networks, and cloud services. The role includes implementing security measures, monitoring networks, and maintaining data backups.

You will create user-friendly documentation and train staff on new technologies and best practices, leveraging strong problem-solving and customer service skills to ensure smooth

Qualifications

• Education: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
• Technical Expertise: Strong knowledge of Windows, Office 365, Active Directory, networking concepts, hardware troubleshooting, and Mac OS.
• Soft Skills: Excellent problem-solving, analytical, communication, and customer service skills.
• Experience: At least two years proven experience in technical support and system administration.

Responsibilities

• Technical Support: Resolve end-user issues with desktops, laptops (PC/Mac), applications, mobile devices, and peripherals.
• System Management: Install, configure, maintain, and monitor servers, networks (LAN/WAN), and cloud services.
• Security & Data: Implement security protocols, manage firewalls, antivirus, data backups, and ensure data privacy.
• Network Administration: Monitor network performance, troubleshoot issues, and implement updates.
• Documentation & Training: Create technical documentation and train employees on new technologies and best practices.

Skills

Windows OS

Office 365

Active Directory

Networking

Hardware Troubleshooting

Mac OS

Customer Service

Problem Solving

Analytical Skills

Education

Bachelor's degree in Computer Science/IT

Job description

• Technical Support: Resolve end-user issues with desktops, laptops (PC/Mac), applications, mobile devices, and peripherals.

• System Management: Install, configure, maintain, and monitor servers, networks (LAN/WAN), and cloud services.

• Security & Data: Implement security protocols, manage firewalls, antivirus, data backups, and ensure data privacy.

• Network Administration: Monitor network performance, troubleshoot issues, and implement updates.

• Documentation & Training: Create technical documentation and train employees on new technologies and best practices.

Qualifications

• Education: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).

• Technical Expertise: Strong knowledge of Windows, Microsoft Office 365, Active Directory, networking concepts, hardware troubleshooting (memory, drives), and Mac OS.

• Soft Skills: Excellent problem-solving, analytical, communication, and customer service skills.

• Experience: Atleast two year proven experience in technical support and system administration.