IT Services & Vendor Coordination Specialist

Connect OS; Mandaluyong; On-site; PHP 390,600 - 502,200; Full time

Job summary

A technology service provider is seeking an I.T Administration Officer to manage a variety of IT services and documentation needs. The role involves ensuring quality customer service, maintaining records, and coordinating with vendors. The ideal candidate should have excellent communication skills, a basic understanding of IT infrastructure, and proficiency in MS Excel. This position requires strong organizational skills and the ability to work collaboratively within a dynamic environment, ultimately delivering exceptional service.

Qualifications

• Demonstrated focus on customer service excellence.
• Excellent telephone manner and language communication skills.
• Basic understanding of IT infrastructure and technologies.
• Skilled in MS Excel (populating and maintaining spreadsheets).
• Highly organized with an ability to prioritize and multitask.

Responsibilities

• Order and maintain records of telecommunication and data services.
• Ensure all IT accounts are paid in full and on time.
• Communicate with vendors when required.
• Work closely with IT teams to deliver exceptional services.

Skills

Customer service excellence

Telephone communication skills

Basic IT infrastructure knowledge

MS Excel skills

Self-motivation

Organizational skills

Analytic skills

Education

Completion of Year 12 (VCE)

Certificate in Business Administration

Job description

A technology service provider is seeking an I.T Administration Officer to manage a variety of IT services and documentation needs. The role involves ensuring quality customer service, maintaining records, and coordinating with vendors. The ideal candidate should have excellent communication skills, a basic understanding of IT infrastructure, and proficiency in MS Excel. This position requires strong organizational skills and the ability to work collaboratively within a dynamic environment, ultimately delivering exceptional service.