Three/NEO, NA, Taguig City, Metro Manila, National Capital Region(ncr), Philippines
Job Description
About the Job:
As a member of the scrum and support teams, the IT SASApplication Senior Specialist is responsible for the operation, administration,maintenance, and support of SAS applications and platforms. The role ensuresstable, secure, and performant SAS environments, supports business users, andworks closely with development, infrastructure, and DevOps teams to ensure endto end service reliability of SAS solutions.
What you will do
- Provideday-to-day operational support for SAS applications (e.g., SAS 9.x, SAS Viya,SAS Enterprise Guide, SAS DI, SAS BI).
- Monitorapplication health, performance, and availability, ensuring SLAs are met.
- Troubleshootand resolve application incidents, defects, and performance issues.
- Collaboratewith business analysts, data engineers, QA/application specialists and DevOpsand other IT functions
- Supportinstallation, configuration, patching, and upgrades of SAS software.
- Ensuresmooth integration of SAS applications with databases, data sources, andupstream/downstream systems.
- Coordinatewith infrastructure and database teams to maintain stable environments
- Supportapplication changes, enhancements, and new feature deployments in line withchange management processes.
- Participatein system upgrades, migrations, and modernization initiatives (e.g., SAS 9 toSAS Viya).
- Actas a subject matter expert (SME) for SAS applications, providing guidance toanalysts, data scientists, and business users.
- Assistusers with job scheduling, data processing, reporting, and performanceoptimization.
- Createand maintain operational documentation, runbooks, and user guides
- Ensureapplications comply with security, data privacy, and regulatory requirements.
- Implementbest practices for system stability, performance tuning, and cost optimization.
- Supportaudits and risk assessments as required.
What you need to have
- Minimum5 years of experience supporting SAS application in an enterprise environment
- Strong experience with SASplatforms (SAS 9.x and/or SAS Viya preferred).
- Working knowledge of SASprogramming and job execution.
- Experience with supporting SASRTDM and ESP
- Understandingof various logs and setting up logging
- Experience with Linux/Unixenvironments.
- Working knowledge of SQL andrelational databases (Oracle, SQL Server, PostgreSQL, etc.).
- Experience with applicationmonitoring, scheduling, and troubleshooting.
- Understandingof data sources platforms (relational databases, kafka, rabbitMQ, hadoop,files)
- Basicknowledge of GIT, Ansible, Kubernetes – using, managing, installing,configuring
- Basicknowledge of programming languages and file formats (java, python, xml, json,wsdl
- Stronganalytical and problem-solving skills.
- Effectivecommunication skills with both technical and non-technical stakeholders.
- Ability to manage multiplepriorities in a fast-paced environment.
- Experience working as abusiness analyst in an agile environment
- Familiarity in analysis andmodeling tools
- Post graduate diploma incourses related to IT/ Business Analysis / Process Engineering
- CBAP/IIBA Certification
- Familiarity with collaborationtools such as JIRA and Confluence
What can set you apart:
- SAS certifications (e.g., SASCertified Platform Administrator, SAS Viya certifications).
- Experience with cloudplatforms (AWS, Azure, GCP) hosting SAS environments.
- Familiarity with DevOpsconcepts, CI/CD pipelines, and automation.
- Understanding of DNSprotocols, SSL certificates, IP networking
- Knowledge of basics ofvirtualization
- Understanding of HWconfiguration
- Hybrid work setup
- Up to 20% variableperformance-based bonus
- HMO on Day 1 and HMOdependents coverage including same-sex partners
- Access to mental health andwellness partners
- Wellness Leaves and BirthdayLeave
- Internal career mobilityoptions
- Local and internationallearning opportunities
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Job Snapshot
Updated Date
24-06-2026
Department
Information Technology
Location
Location Three/NEO, NA, Taguig City, Metro Manila, National Capital Region(ncr), Philippines