IT Senior Application Engineer

Home Credit Philippines; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Permanent dayshift

Performance bonus

HMO coverage

Mental health support

Wellness leave

Career mobility

Learning opportunities

Job summary

Home Credit Philippines is seeking an IT Senior Application Engineer to manage and improve the reliability of critical systems across environments.

You will drive automation, build scalable infrastructure, and work with development and operations teams to deliver resilient solutions. The role requires 5–10 years in DevOps/SRE or related fields, strong Linux and scripting skills, and hands-on experience with monitoring and CI/CD tooling.

Qualifications

• 5–10 years in DevOps, SRE, application support, or related roles.
• Advanced Linux skills including kernel, filesystems, and process management.
• Strong CI/CD experience with GitLab, Jenkins; containerization with Docker/Kubernetes.
• Experience with monitoring, alerting, and incident response practices.

Responsibilities

• Takes overall ownership of all environments the system resides in.
• Drive reliability and performance to align with business-critical processes.
• Monitor system performance using Splunk, Loki, Prometheus, Grafana, Thanos, and similar tools.
• Troubleshoot and resolve infrastructure, application, and network issues; automate recurring fixes.
• Participate in on-call rotations and maintain runbooks and knowledge base.
• Design/execute performance tests; analyze results and optimize bottlenecks.
• Develop and maintain CI/CD pipelines using GitLab, Jenkins, Kubernetes, and Ansible.
• Develop disaster recovery plans; ensure data integrity and resilience.
• Collaborate with teams to implement solutions and share knowledge.
• Stay updated on DevOps/SRE best practices.

Skills

Linux

Scripting (Shell, Python)

GitLab

Jenkins

Splunk

Prometheus

Grafana

Networking concepts

Kubernetes

Ansible

Java-based applications

Oracle WebLogic Server

Eureka

Docker

SQL basics

Tools

Jira

MS Teams

Kafka

RabbitMQ

Job description

Job Description:

About The Job

The IT Senior Application Engineer has extensive skills in operational support, monitoring, and troubleshooting to ensure high availability and stability of critical systems. He/she will enhance system performance by driving automation, optimizing infrastructure, and collaborating closely with development and operations teams to build scalable and resilient solutions.

What You’ll Do

• Overall responsible for all the environments that the system resides in.
• Drive system reliability, ensuring uptime and performance align with business‑critical processes.
• Proactively monitor system performance using Splunk, Loki, Prometheus, Grafana, Thanos, and other observability tools.
• Quickly identify, troubleshoot, and resolve infrastructure, application, and network issues. Automate solutions to prevent recurring issues. Participate in on‑call rotations for urgent incidents.
• Continuously develop monitoring strategies to ensure high availability
• Design and execute performance tests, analyze results, and identify bottlenecks to ensure the system meets performance requirements.
• Create and optimize CI/CD pipelines using GitLab, Jenkins, Kubernetes, and Ansible to ensure timely and high‑quality testing and version delivery.
• Develop Disaster Recovery plans to ensure data integrity and system resilience.
• Collaborate with the team to understand requirements and implement appropriate technical solutions.
• Share knowledge to encourage growth within the team. Maintain system documentation, runbooks, and knowledge base articles.
• Follow and suggest improvements to internal processes.
• Stay updated on DevOps/SRE best practices.

What You Need To Have

• 5-10 years working in DevOps, SRE, Application Support, Software Development or similar roles
• Experienced working in a dynamic culture
• Advanced: Linux (including kernel, file systems, process management), Scripting (Shell, Bash, Python, PowerShell, Ansible), GitLab, Jenkins, Splunk, Prometheus, Grafana, understanding of networking concepts and protocols.
• Intermediate: Kubernetes, Ansible, Java‑based applications, Oracle Weblogic Server, Eureka, Docker, basic query fundamentals.
• Excellent debugging and troubleshooting skills, and hands‑on experience with CI/CD pipelines, security best practices, and system maintenance and health monitoring.
• Good understanding of SRE & DevOps practices and principles.
• Knowledgeable in Application Development + Support Concepts and Processes

What Can Set You Apart

• Message Processing - Kafka & RabbitMQ
• Knowledgeable of Collaboration Tools like MS Teams, etc.
• Knowledgeable of Ticketing Tools like Jira, etc.

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance‑based bonus
• HMO on Day 1 and HMO dependents coverage including same‑sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.