IT Retail Store Supervisor & Team Coach

PCWORX IT Solutions; Olongapo; On-site; PHP 257,000 - 357,000; Full time

Job summary

PCWORX IT Solutions in Philippines seeks a Store Supervisor to organize workflow, coach staff, and ensure tasks are understood and completed efficiently. The role involves monitoring productivity, addressing issues, and keeping communications between Store Manager and team clear and timely.

You will train new employees, supervise daily operations, manage staff schedules, and ensure proper merchandising and timely reports while maintaining a harmonious work environment. Immediate start preferred.

Qualifications

• Associate or bachelor's degree graduate of any IT-related or Business-related course.
• 1 year experience as Sales in IT Industry.
• At least 1 year experience in supervisory or handling a team.
• Amenable to work in Olongapo Central.
• Can start immediately.

Responsibilities

• Organize workflow and ensure employees understand duties or delegated tasks.
• Monitor employee productivity and provide constructive feedback and coaching.
• Receive complaints and resolve problems.
• Disseminate information from the Store Manager to employees and vice versa.
• Train new employees.
• Ensure company policies and procedures are implemented and undertake disciplinary actions if needed.
• Ensure that all reports needed are submitted on time.
• Ensure good merchandise display at all times.
• Ensure that all memos are cascaded and implemented.
• Ensure that all scheduled training online or face-to-face is attended by the staff.
• Create a harmonious working environment.
• Coaching the staff and ensuring that all concerns and feedback are raised and resolved.
• Ensure all inquiries in-store and online are attended quickly.
• Create promotions for aging and current items continuously.
• Preparing staff schedule and DTR.
• Approval of pull-out of the branches in the absence of the Store Manager.

Skills

Team leadership

Staff training

Coaching

Performance monitoring

Problem solving

Education

Associate or Bachelor's degree in IT or Business

Job description

PCWORX IT Solutions in Philippines seeks a Store Supervisor to organize workflow, coach staff, and ensure tasks are understood and completed efficiently. The role involves monitoring productivity, addressing issues, and keeping communications between Store Manager and team clear and timely.

You will train new employees, supervise daily operations, manage staff schedules, and ensure proper merchandising and timely reports while maintaining a harmonious work environment. Immediate start preferred.