IT Retail Store Supervisor - Coaching, Promotions & Perks

PCWORX; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Incentives

Health Insurance

Life Insurance

Training Subsidy

Job summary

PCWORX in Mandaluyong is seeking a Store Supervisor for on-site leadership with 1–3 years of retail experience. You will monitor productivity, coach staff, and ensure adherence to company policies while delivering excellent customer service at the SM Megamall location.

This full-time role requires a Bachelor’s or Associate degree in IT or business-related field, with exposure to IT retail preferred. You will coordinate schedules, training, and promotions, reporting to the Store Manager.

Qualifications

• Bachelor's degree or Associate in IT/Business related course.
• 1–3 years of experience as a Branch/Store Supervisor.
• Exposure in an IT retail store preferred.
• Amenable to work in SM Megamall.

Responsibilities

• Monitor employee productivity and provide constructive feedback and coaching.
• Train new employees and prepare schedule and DTR.
• Ensure that the company's policies and procedures are implemented and undertake disciplinary actions if needed.
• Attend meetings, events, training and ensure timely submission of reports.
• Attend to store inquiries in-store and online promptly.
• Maintain good merchandise displays at all times.
• Create promotions for aging and current items continuously.
• Coach staff and raise concerns to Store Manager for resolution.

Skills

Team leadership

Store supervision

Customer service

Education

Bachelor's degree or Associate in IT/Business

Job description

PCWORX in Mandaluyong is seeking a Store Supervisor for on-site leadership with 1–3 years of retail experience. You will monitor productivity, coach staff, and ensure adherence to company policies while delivering excellent customer service at the SM Megamall location.

This full-time role requires a Bachelor’s or Associate degree in IT or business-related field, with exposure to IT retail preferred. You will coordinate schedules, training, and promotions, reporting to the Store Manager.