Store Leader: Customer-First Ops & Team Coach

Mapple Philippines Inc.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Mapple Philippines Inc. is seeking a Store Supervisor to oversee daily store operations, lead a team, and ensure outstanding customer service across its retail platforms in the Philippines.

The successful candidate will manage staff performance, delegate tasks, conduct briefings, and enforce safety procedures while maintaining a clean, organized store environment. Immediate start is preferred.

Qualifications

• Bachelor’s degree in any related field.
• At least two (2) years of relevant work experience.
• Strong leadership, communication, and organizational skills.
• Willing to start ASAP.

Responsibilities

• Ensure excellent customer service and satisfaction.
• Oversee daily store operations and prioritize tasks.
• Delegate responsibilities based on staff capabilities.
• Conduct team briefings and meetings.
• Enforce company policies and safety procedures.
• Monitor staff performance and productivity.
• Maintain store cleanliness and organization.
• Report operational concerns to management.

Skills

Leadership

Staff management

Customer service

Communication

Organizational skills

Education

Bachelor's degree

Job description

Mapple Philippines Inc. is seeking a Store Supervisor to oversee daily store operations, lead a team, and ensure outstanding customer service across its retail platforms in the Philippines.

The successful candidate will manage staff performance, delegate tasks, conduct briefings, and enforce safety procedures while maintaining a clean, organized store environment. Immediate start is preferred.