IT Retail Branch Manager - Lead Sales & Operations

PCWORX; Quezon City; On-site; PHP 469,000 - 848,000; Full time

Job summary

PCWORX in Quezon City is seeking a Branch Manager to lead daily branch operations, drive sales and margin performance, and ensure compliance with company policies.

The role requires 3–5 years in retail store management, particularly IT retail, with strong leadership and customer service skills. The candidate will oversee staffing, promote engagement, and manage inventories at the Gilmore Avenue location.

Qualifications

• 3–5 years in retail store management, preferably IT retail.
• Strong leadership and people management abilities.
• Excellent customer service and problem-solving skills.
• Willing to work at Gilmore Avenue, QC.

Responsibilities

• Set and communicate sales, performance, and margin targets.
• Oversee daily branch operations and ensure policy compliance.
• Monitor inventory, ageing items, and RMAs.
• Lead regular branch meetings and disseminate directives.
• Support customer service excellence and problem resolution.
• Coordinate with Credit/Collections for timely payments.
• Ensure safety standards and regulatory compliance.

Skills

Leadership

People management

Customer service

Problem solving

Communication

Education

Bachelor's degree in IT or related

Job description

PCWORX in Quezon City is seeking a Branch Manager to lead daily branch operations, drive sales and margin performance, and ensure compliance with company policies.

The role requires 3–5 years in retail store management, particularly IT retail, with strong leadership and customer service skills. The candidate will oversee staffing, promote engagement, and manage inventories at the Gilmore Avenue location.