IT Project Manager

Manulife Insurance Malaysia; Quezon City; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Manulife Insurance Malaysia is seeking an IT Project Manager to lead and support critical initiatives within our Technology team. You will partner with US Segment Project Leads to drive planning, manage risks, and ensure timely communications to keep stakeholders aligned.

The role requires 5+ years in PM, a relevant degree, PMP or PRINCE2, and strong experience with JIRA, Confluence, Planview, and the M365 Power Platform.

Qualifications

• Minimum of 5 years in a Project Management role.
• Bachelor’s degree or equivalent experience in a relevant field (Business, Project Management, or related discipline).
• PM Certifications such as PMP or PRINCE2.
• Proficient with JIRA, Confluence, Planview, M365 Power Platform (Power Apps, Power BI, Power Automate), and Office 365 Tools.

Responsibilities

• Manage assigned projects and ensure timely reporting to stakeholders and management.
• Possess excellent skills in escalation handling, planning, organizing, and communication.
• Maintain high organization and track multiple priorities with varying deadlines; adapt and provide support as needed.
• Identify and mitigate key risks, reporting to stakeholders.
• Manage tasks and issues throughout the project lifecycle.
• Collaborate with US Segment Project Leads/Owners to develop project plans.
• Coordinate deliverables and status updates.
• Perform other duties and responsibilities as assigned by the manager.
• Amenable to work UP Ayala Technohub (Quezon City).
• Amenable to work on a hybrid set-up (3x a week onsite).
• Amenable to work in night shift schedule.

Skills

PM Certifications

Stakeholder communication

JIRA

Confluence

Planview

Power BI

Power Apps

Power Automate

Office 365

Education

Bachelor’s degree in Business/PM or related field

Tools

JIRA

Confluence

Planview

M365 Power Platform

Power BI

Power Apps

Power Automate

Office 365 Tools

Job description

We’re looking for an IT Project Manager to join our Technology team at MBPS. In this role, you will have the opportunity to lead and support critical projects that directly contribute to strengthening our operational efficiency and service delivery. As a partner to US Segment Project Leads, you will help drive project planning, manage risks, and ensure timely communication that keeps stakeholders informed and aligned.

Position Responsibilities

• Manage assigned projects and ensure timely reporting to stakeholders and management.
• Possess excellent skills in escalation handling, planning, organizing, and communication.
• Maintain high organization and track multiple priorities with varying deadlines; adapt and provide support as needed.
• Identify and mitigate key risks, reporting to stakeholders.
• Manage tasks and issues throughout the project lifecycle.
• Collaborate with US Segment Project Leads/Owners to develop project plans.
• Coordinate deliverables and status updates.
• Perform other duties and responsibilities as assigned by the manager.
• Amenable to work UP Ayala Technohub (Quezon City).
• Amenable to work on a hybrid set-up (3x a week onsite).
• Amenable to work in night shift schedule.

Required Qualifications

• Minimum of 5 years in a Project Management role.
• Bachelor’s degree or equivalent experience in a relevant field (Business, Project Management, or related discipline).
• PM Certifications such as PMP or PRINCE2.
• Proficient with JIRA, Confluence, Planview, M365 Power Platform (Power Apps, Power BI, Power Automate), and Office 365 Tools.

Preferred Qualifications

• Strong project management skills with experience building clear and goal-oriented plans, coordinating timelines, deliverables, and reporting.
• Excellent escalation handling, planning, organization, and communication abilities.
• Ability to manage multiple priorities, adapt quickly, and maintain high attention to detail.
• Ability to effectively apply project management methodologies and ensure that the necessary technical skills are included with the project team and utilized appropriately.
• Ability to think strategically, assess alternatives for short-and long-term impacts and act decisively.
• Ability to work independently and take ownership of assigned projects.
• Confident communicator with clear verbal and written communication skills.

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

Recent awards include

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2023
• Best Companies to Work for in Asia 2023
• We’ve been recognized as one of Canada’s Top 100 Employers (2024)
• Manulife included in Bloomberg’s 2023 Gender-Equality Index