IT Project Coordinator I

Kinettix; Manila; On-site; PHP 320,000 - 420,000; Full time

Job summary

Kinettix is seeking a dedicated Project Coordinator - Level 1 to join our IT project coordination team in Manila. This entry-level role supports project managers, field technicians, and clients to ensure on-time, on-budget delivery.

You will develop plans, track timelines and budgets, coordinate on-site visits, and provide real-time status updates. Strong organization, communication, and attention to detail are essential.

Qualifications

• Bachelor’s degree in IT, CS, or related field preferred.
• 0–2 years IT project coordination, PM, or admin support experience.
• Familiarity with PM tools such as Outlook, Teams, MS Office, Smartsheet.

Responsibilities

• Collaborate with project managers and technicians to define scope, budget, and schedule.
• Develop project plans, timelines, and budgets; oversee resources.
• Coordinate on-site visits and provide client updates.
• Provide real-time status updates and track milestones.
• Manage databases, trackers, and documentation for project records.
• Handle procurement: purchase orders and material delivery.
• Serve as escalation point for vendors and clients.
• Ensure deliverables are submitted on time with costs for invoicing.
• Maintain vendor/client relationships and meet KPIs.
• Attend nights and weekends as needed.

Skills

Organizational skills

Communication abilities

Attention to detail

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Outlook

Microsoft Teams

Microsoft Office

Smartsheet

Job description

Kinettix is seeking a dedicated Project Coordinator - Level 1 to join our team. As a leading provider of IT project coordination services, we specialize in delivering seamless support to our clients. In this entry-level role, you will work closely with project managers, field technicians, and clients, ensuring projects are completed on time and within budget. The ideal candidate will possess strong organizational skills, effective communication abilities, and keen attention to detail.

Job Responsibilities:

• Collaborate with project managers and field technicians to understand the scope of work, budget, timeline, and expectations, communicating these effectively for scheduling.
• Assist in developing project plans, timelines, and budgets, overseeing resource allocation and scheduling to ensure timely project completion.
• Coordinate on-site visits between field technicians and clients while providing ongoing updates to adhere to client-established deadlines.
• Provide real-time status updates to customers, including milestones and task progress, and ensure field resources are prepared by confirming with assigned technicians.
• Manage databases, trackers, and documentation to maintain accurate project details, status updates, and financial records throughout the project lifecycle.
• Coordinate the purchase and delivery of necessary materials, ensuring accurate creation of purchase orders and adherence to purchasing policies.
• Serve as a point of escalation for vendors and clients, addressing operational issues promptly and escalating them to management when necessary.
• Ensure site completion deliverables are submitted within 2 hours of technician off-site time and update completed tickets with technician PO cost for invoicing within 24 hours.
• Build and maintain relationships with vendors and clients while consistently meeting established productivity levels and KPI goals.
• Maintain regular, consistent, and punctual attendance, being available to work nights and weekends as necessary. Perform other duties as assigned.

Job Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• 0-2 years of experience in IT project coordination, project management, or administrative support, demonstrating strong organizational and multitasking abilities.
• Basic understanding of IT infrastructure and ability to provide technical support; experience with project management tools and software (e.g., Outlook, Teams, Microsoft Office, Smartsheet) is an advantage.