IT Pre-Sales Consultant

The Company; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

Zero-Ten Park Philippines is seeking an IT Pre-Sales Consultant to bridge sales and technical teams, guiding customers through cybersecurity and SaaS solutions. You will conduct demonstrations, support onboarding, and collaborate with sales, partners, and clients across regions.

The role emphasizes clear communication, technical acumen, and a consultative approach to help organizations maximize technology value in an international environment. On-site in Cebu, Philippines.

Qualifications

• Bachelor’s degree in IT/CS or related field
• Experience in IT Support, Help Desk, Technical Consulting, Customer Onboarding, Pre-Sales, or Solution Consulting
• Strong understanding of IT infrastructure, cloud services, SaaS platforms, or cybersecurity solutions
• Excellent verbal and written English communication skills
• Confident presenting technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical skills
• Customer-focused mindset with the ability to build credibility and trust
• Comfortable working in a fast-paced international environment

Responsibilities

• Support the sales team during customer acquisition and implementation projects
• Conduct product demonstrations, presentations, and technical consultations
• Assist customers through onboarding for successful adoption
• Provide follow-up support and account nurturing to maintain experiences
• Participate in technical discussions, proposals, tenders, solution design
• Assist sales in addressing complex technical questions
• Collaborate with internal teams for smooth transitions from pre-sales to implementation
• Build trusted relationships with customers and partners

Skills

English communication

Presentation skills

Customer focus

Problem solving

Technical understanding

Relationship building

Education

Bachelor’s degree in IT/CS

Tools

IT infrastructure

Cloud services

SaaS platforms

Cybersecurity solutions

Job description

Full-Time
Location: Cebu, Philippines
Onsite | Day Shift

Zero-Ten Park Philippines is looking for an IT Pre-Sales Consultant to join a growing international technology team. In this role, you will serve as the bridge between sales and technical implementation, helping prospective and existing customers understand, adopt, and maximize the value of industry-leading cybersecurity and SaaS solutions.

This opportunity is ideal for someone who enjoys combining technical expertise with customer engagement. You’ll work closely with sales teams, partners, and clients, providing guidance, conducting presentations, supporting onboarding activities, and helping organizations make informed technology decisions.

Key Responsibilities

• Support the sales team throughout customer acquisition and implementation projects
• Conduct product demonstrations, presentations, and technical consultations for prospects and customers
• Assist customers throughout the onboarding process to ensure successful adoption of services
• Provide follow-up support and account nurturing activities to maintain exceptional customer experiences
• Participate in technical discussions, proposals, tenders, and solution design activities
• Assist sales representatives in addressing complex technical questions and requirements
• Collaborate with internal teams to ensure smooth project transitions from pre-sales to implementation
• Build trusted relationships with customers and partners through professional communication and technical expertise

Qualifications

• Bachelor’s degree or formal education in Information Technology, Computer Science, or a related field
• Experience in IT Support, Help Desk, Technical Consulting, Customer Onboarding, Pre-Sales, or Solution Consulting
• Strong understanding of IT infrastructure, cloud services, SaaS platforms, or cybersecurity solutions
• Excellent verbal and written English communication skills
• Confident presenting technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical skills
• Customer-focused mindset with the ability to build credibility and trust
• Comfortable working in a fast-paced international environment

Nice To Have

• Experience in cybersecurity, email security, or managed security services
• Previous experience supporting SaaS products or cloud-based solutions
• Exposure to technical sales, solution architecture, or customer success functions
• Experience responding to RFPs, tenders, or technical proposals
• Industry certifications related to IT, networking, cloud technologies, or cybersecurity

Why Join the Team

• Join a fast-growing international technology company
• Work with customers and partners across multiple regions and industries
• Enjoy significant autonomy and opportunities to contribute ideas and innovations
• Benefit from short decision-making paths and a collaborative team environment
• Access ongoing personal and professional development opportunities
• Build your career within a rapidly expanding cybersecurity and SaaS sector
• Flexible and relaxed workplace culture with no strict dress code

Who Thrives in This Role?

Successful IT Pre-Sales Consultants are naturally curious, customer-oriented, and technically minded. They enjoy solving business challenges, explaining complex concepts in simple terms, and helping customers succeed through technology.

If you enjoy combining technical expertise with customer interaction, delivering impactful presentations, and supporting organizations in their digital transformation journey, this role offers an excellent opportunity to grow your career in a dynamic international environment.

This is an on-site position at our Cebu IT Park branches (6F, Mabuhay Tower)

What’s the interview process like?

What's the company culture like at ZeroTen Park Philippines?