IT Ops Management Specialist SG

CIMB Bank Berhad; Santo Niño 1st; On-site; PHP 357,000 - 580,000; Full time

Job summary

CIMB Bank Berhad is seeking a Data Centre Operations specialist in the Philippines. You will monitor automated task schedulers, run manual batch jobs, and manage backup media and cataloging for the CIMB SG Data Centre.

You will also monitor CCTV and system availability, escalate security or IT issues, provide after-hours support, and handle password management and release tasks using Aldon LMI/LME.

Qualifications

• Diploma in IT or equivalent certification.
• 2–3 years in data centre operations or IT batch processing.
• Experience with monitoring, escalation, and tape management.

Responsibilities

• Monitor automated task schedulers using Control-M; trigger batch jobs.
• Run manual batch jobs per schedule or ad-hoc requests.
• Handle backup media; mount/retrieve and offsite transports.
• Maintain backup media catalog for CIMB SG Data Centre.
• Monitor Data Centre CCTV and escalate security issues.
• Monitor servers, network and apps availability; escalate alerts.
• Respond to email alerts with appropriate support.
• Provide after-hours helpdesk support and password management.
• Operate electronic Keypress and CCTC systems.
• Carry out release management using Aldon LMI/LME.

Skills

Batch job monitoring

Control-M monitoring

Data Centre monitoring

Escalation management

Backup media handling

Education

Diploma in IT

IT certification

Tools

Aldon LMI/LME

Ops Manager

Apps Manager

Job description

• Monitoring of automated task/job scheduler via Control M
• Run manual batch jobs according to batch job run schedule prepared by Applications Team / Operations Manager, or ad-hoc requested by business and operations users based on documented process
• Backup media handling which include mounting and retrieving from media library, sending and receiving backup media to and from offsite storage
• Maintain catalog of backup media in CIMB SG Data Centre
• Monitoring of Data Centre CCTV and escalating any unauthorized entry of suspicious activity to IT Operation Manager
• Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escape to relevant support for any system alert detected
• Monitor for any email alert and escale to relevant support
• Ensure security and safety issues of a Data Centre and escale to IT Operations Manager for any breach of security
• Provide after office hours and non-working day helpdesk support
• Provide split password management services
• Manage electronic Keypress system and CCTC system
• Carry out the release management task using Aldon LMI/LME

Requirements

• Minimum Diploma in IT or relevant certification
• Minimum 2-3 years working experience in Data Centre operation or application jobs processing, IT Operations and Data Centre processes, IT system alert monitoring & escalation, batch job handling, tape management