Data Center Operations Support (North East / Shift up to 8PM)

HCL Singapore Pte Ltd; Santo Niño 1st; On-site; PHP 357,000 - 580,000; Full time

Job summary

HCLTech is seeking a Data Centre Operations Support professional to monitor and maintain critical data centre infrastructure, including power, cooling, and fire suppression systems. The role covers environmental monitoring, IT system support, security operations, and incident response within a shift-based schedule.

The ideal candidate holds a Diploma or Degree in IT or related fields with 4+ years in data centre or IT operations, and holds or is pursuing ITIL or security certifications.

Qualifications

• Diploma or degree in IT, facilities management, engineering or related field.
• At least 4 years of experience in Data Centre Operations, IT Operations, or Facilities Management.
• Understanding of critical infrastructure, IT operations, and security controls.
• Strong troubleshooting, analytical and problem-solving skills.
• Good communication and stakeholder management abilities.
• Willingness to work in shift-based environment and respond to incidents.
• ITIL Foundation (preferred) and basic IT infrastructure certifications (preferred).
• Security awareness certification (preferred).

Responsibilities

• Monitor and maintain critical data centre infrastructure, including power, cooling, and fire suppression systems.
• Perform environmental monitoring checks (temperature, humidity, and water leakage).
• Support facility maintenance, equipment installation, and cable management activities.
• Manage physical security operations, including access control, CCTV monitoring, and visitor management.
• Monitor IT systems and perform basic troubleshooting, system administration, and user access management.
• Support incident response, service requests, backup operations, and disaster recovery activities.
• Maintain accurate documentation, asset records, operational logs, and reports.
• Coordinate with vendors and internal teams to ensure smooth day-to-day operations.

Skills

Troubleshooting

Analytical thinking

Communication

Stakeholder management

Problem-solving

Education

IT/Engineering degree

Facilities Management

Job description

Data Center Operations Support (North East / Shift up to 8PM)

Monitor and maintain critical data centre infrastructure, including power, cooling, and fire suppression systems

Perform environmental monitoring checks (temperature, humidity, and water leakage)

Support facility maintenance, equipment installation, and cable management activities

Manage physical security operations, including access control, CCTV monitoring, and visitor management

Monitor IT systems and perform basic troubleshooting, system administration, and user access management

Support incident response, service requests, backup operations, and disaster recovery activities

Maintain accurate documentation, asset records, operational logs, and reports

Coordinate with vendors and internal teams to ensure smooth day-to-day operations

About you

Diploma or Degree in Information Technology, Facilities Management, Engineering, or a related field

At least 4 years of experience in Data Centre Operations, IT Operations, or Facilities Management

Understanding of critical infrastructure systems, IT operations, and security controls

Strong troubleshooting, analytical, and problem-solving skills

Good communication and stakeholder management abilities

Ability to work in a shift-based environment and respond to operational incidents when required

ITIL Foundation (preferred)

Basic IT Infrastructure Certifications (preferred)

Security Awareness Certification (preferred)

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

What can I earn as a Data Centre Operator