IT Operations & Systems Administrator

Access Care Proactive Health; Central Visayas; On-site; PHP 420,000 - 720,000; Full time

Job summary

ACCESS CARE is seeking an IT Operations & Systems Administrator in the Philippines. You will own and manage the organization’s IT infrastructure, systems, access control, and day-to-day IT governance, with a focus on HIPAA compliant IT practices and secure handling of protected health information.

You will lead the administration of Microsoft 365 Admin Center, implement security policies, and oversee onboarding/offboarding while ensuring regulatory compliance and system reliability across

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Experience with IT administration, systems administration, or IT operations.
• Strong knowledge of data privacy and healthcare compliance requirements.

Responsibilities

• Own administration of IT infrastructure, systems, networks, and internal tools.
• Manage Microsoft 365 Admin Center including user provisioning, access control, security policies, and permissions.
• Ensure HIPAA compliance across IT systems, data storage, platforms and workflows.
• Safeguard protected health information with strong access controls and encryption standards.
• Lead onboarding/offboarding of employees with secure access setup and removal of access.
• Operate and improve the IT helpdesk with scalable fixes.
• Conduct regular system access audits for least privilege access.
• Support compliance reviews, audits, and documentation related to healthcare data protection.
• Monitor system performance and propose infrastructure and security improvements.
• Maintain documentation and reporting related to IT operations and access control.

Skills

HIPAA compliance

Data privacy

Security controls

IT operations

Ownership of IT systems

Education

Bachelor's degree in IT/Computer Science or related field

Tools

Microsoft 365 Admin Center

Job description

About the role

The IT Operations & Systems Administrator is responsible for owning and managing the organization's IT infrastructure, systems, access control, and internal IT operations. This role goes beyond helpdesk support and requires full accountability for system reliability, security, compliance, and day to day IT governance. This position also owns the implementation and maintenance of HIPAA compliant IT practices, ensuring all systems handling protected health information to meet regulatory and security standards.

Key responsibilities

• Own administration of all IT infrastructure, systems, networks, and internal tools
• Manage Microsoft 365 Admin Center including user provisioning, access control, security policies, and permissions
• Ensure HIPAA compliance across all IT systems, data storage, communication platforms, and workflows
• Safeguard all protected health information through strong access controls, encryption standards, and monitoring practices
• Lead onboarding and offboarding of employees including secure access setup and complete removal of access
• Operate and improve the IT helpdesk, troubleshooting issues while implementing long term, scalable fixes
• Conduct regular system access audits to ensure least privilege access and prevent unauthorized data exposure
• Support compliance reviews, audits, and documentation related to healthcare data protection
• Monitor system performance, identify risks, and proactively recommend infrastructure and security improvements
• Maintain clear documentation and reporting related to IT operations, system architecture, and access control

About you

• Bachelor's degree in IT, Computer Science, or related field
• 3+ years of experience in IT administration, systems administration, or IT operations
• Strong hands-on experience with Microsoft 365 Admin Center is required
• Strong understanding of data privacy, security controls, and healthcare compliance requirements
• Comfortable taking ownership and accountability for IT systems, security, and compliance
• Experience working in HIPAA regulated or healthcare environments is strongly preferred
• Experience supporting hybrid or multi country teams is strongly preferred
• Working knowledge of tools such as Airtable or WordPress is a plus
• Experience creating documentation and training users is a plus

About us

ACCESS CARE is an international management service organization supporting healthcare professionals in delivering high quality services through satellite operations and community-based care. As we expand across America, Europe, and Asia, we are looking for an experienced IT professional who can take full ownership of our systems, infrastructure, security, and IT operations, including responsibility for HIPAA compliance and protection of sensitive healthcare data.