IT Operations PM — Service Transition & Release Lead

Satellite Office; Pasig; On-site; PHP 781,200 - 1,116,000; Full time

Job summary

Satellite Office is seeking a Technical Project Manager based in Pasig, Philippines, to lead crucial operational excellence and digital transformation initiatives within the tech landscape. This position demands a leader with extensive technical expertise and a strong background in Agile methodologies and ITIL, specifically in managing project execution and service management processes.

Ideal candidates should have over 5 years of project management experience, particularly in IT infrastructure, and demonstrate proficiency in stakeholder management and problem-solving. Continuous improvement is key, along with the ability to manage simultaneous projects in a dynamic environment.

Qualifications

• More than 5 years of experience in project management, preferably in IT Infrastructure and Operations.
• Hands-on experience with Agile/Scrum teams in transitioning environments.

Responsibilities

• Lead IT operations and infrastructure projects for business alignment.
• Integrate ITIL best practices across project lifecycles.
• Drive collaboration across cross-functional teams.
• Oversee change and release activities per ITIL processes.
• Champion continuous improvement for project delivery.

Skills

ITIL principles

Agile delivery

Project management

Stakeholder management

Problem-solving

Education

Bachelor's degree in IT, Computer Science, Engineering, or Business

ITIL v3/v4, PMP, PRINCE2, Scrum Master (CSM/PSM)

Tools

Jira

Confluence

Smartsheet

Monday.com

Job description

Satellite Office is seeking a Technical Project Manager based in Pasig, Philippines, to lead crucial operational excellence and digital transformation initiatives within the tech landscape. This position demands a leader with extensive technical expertise and a strong background in Agile methodologies and ITIL, specifically in managing project execution and service management processes.

Ideal candidates should have over 5 years of project management experience, particularly in IT infrastructure, and demonstrate proficiency in stakeholder management and problem-solving. Continuous improvement is key, along with the ability to manage simultaneous projects in a dynamic environment.