IT Operations Intern: Hands-On Systems & Security

Cagayan State University; Quezon City; On-site; PHP 279,000 - 670,000; Full time

Job summary

A prominent educational institution in Quezon City seeks an IT Operations professional to manage system-level support, telephony, security, and infrastructure management. The role requires strong communication and technical skills, along with the ability to perform multitasking effectively. The successful candidate will represent IT in meetings and handle complex technology-related issues, ensuring smooth operations across various systems. This position offers a dynamic work environment where attention to detail and self-initiative are critical.

Qualifications

• Experience working in an IT help desk environment with target-driven performance.
• Good technical skills for installation, configuration, and maintenance.
• Strong written and verbal communication skills in English.

Responsibilities

• Represent IT in front of Site Leaders.
• Provide telephony support including installation and troubleshooting.
• Attend to technology-related problems from clients.
• Ensure antivirus definitions and Microsoft patches are updated.
• Spend 60%-70% of time clearing trouble tickets.

Skills

IT help desk experience

Technical skills for multi-user operating systems

Strong communication skills in English

Ability to multi-task

Attention to detail

Job description

A prominent educational institution in Quezon City seeks an IT Operations professional to manage system-level support, telephony, security, and infrastructure management. The role requires strong communication and technical skills, along with the ability to perform multitasking effectively. The successful candidate will represent IT in meetings and handle complex technology-related issues, ensuring smooth operations across various systems. This position offers a dynamic work environment where attention to detail and self-initiative are critical.