IT Officer

Filinvest Group; Philippines; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading hospitality group in the Philippines is seeking an experienced IT Team Leader to oversee hotel systems. You will handle system security, troubleshoot IT issues, and manage IT assets. The ideal candidate will have experience in a hospitality environment, strong troubleshooting skills, and oversee IT staff performance. This role offers an opportunity to enhance technology implementation in a dynamic setting.

Qualifications

• Experience with IT systems management in hospitality environments.
• Ability to troubleshoot hardware, software, and network issues.
• Strong understanding of data security and backup procedures.

Responsibilities

• Oversee and maintain major hotel systems and ensure system security.
• Manage IT assets and support digital signage and guest internet services.
• Supervise IT staff performance and assist in project implementation.

Skills

System Security

Troubleshooting

Team Supervision

IT Asset Management

User Training

Tools

Property Management System (PMS)

Point of Sale (POS)

Business Central Accounting

RDP/VPN

Job description

FILINVEST COMPANY: QUEST PLUS CONFERENCE CENTER CLARK

Position Summary

In accordance with the policies, procedure and standards of Chroma Hospitality and Quest Hotel & Conference Center-Clark, underthe supervision of the IT Manager, the IT Team Leader assists in the smooth functioning of IT Department. Coordinates and establishes hardwaremaintenance, application programs and procedures in case of system interruptions. Ensures security of data storage and protection,implementation and training of users on the systems and equipment.

Key Responsibilities

• Oversee and maintain major hotel systems including:
  • Property Management System (PMS)
  • Point of Sale (POS)
  • Business Central Accounting
  • IVVY S&C
  • Golf CMS & Online Booking
  • RDP/VPN
  • Door Locking System
  • Email, LAN, Active Directory, and telecommunications systems
• Ensure system security, data backups, and proper access control.
• Troubleshoot hardware, software, network, and internet issues.
• Manage IT assets, server performance, antivirus updates, and system patches.
• Support digital signage, guest internet services, and telephony systems.
• Supervise IT staff scheduling, performance, and discipline.
• Assist in IT project implementation and recommend technology improvements.
• Ensure compliance with hotel policies, emergency procedures, and service standards.