IT MSP - Senior Systems & Network Engineer (L4)

Goodman Tech BPO OPC; Taguig; Hybrid; PHP 900.000 - 1.800.000; Vollzeit

Zusammenfassung

Goodman Tech BPO OPC is seeking a senior hands-on infrastructure engineer for a dedicated MSP seat in our Taguig office. You will own build, migration and cutover tasks end-to-end, lead technical conversations with customers, and act as the escalation point for junior engineers.

This is a hands-on role, not purely architectural. You will handle migrations across Microsoft 365, Google Workspace to Microsoft 365, Intune, Entra ID, CA/MFA, Windows Server/Hyper-V, and on-prem to Azure, with

Qualifikationen

• 8+ years hands-on infrastructure engineering in MSP/multi-client environments.
• Projects you personally configured end-to-end with migration and cutover.
• Migrations: Google/Microsoft 365, Intune, Entra ID, CA, MFA.
• Hybrid AD, Entra ID, MFA configurations.
• Windows Server, Hyper-V migrations/upgrades (VMware to Hyper-V).
• On-prem to Azure workload migrations.
• FortiGate firewall configurations and deployments.
• MSP tool usage: PSA, RMM, IT documentation (IT Glue).
• Excellent English for customer calls and expectations management.
• Attention to detail to prevent misconfigurations.

Aufgaben

• Lead end-to-end infrastructure projects from build to cutover.
• Serve as escalation point for junior and after-hours engineers.
• Speak directly with end customers and drive technical conversations.
• Hands-on execution in a dedicated MSP seat.

Kenntnisse

English proficiency

Senior hands-on infra

End-to-end deployments

Customer-facing

Escalation ownership

Tools

Autotask

Kaseya

IT Glue

BitTitan

Microsoft 365 migrations

Intune

Azure

VMware

Hyper-V

Jobbeschreibung

Work Setup: Fixed night shift, 8:00am–5:00pm client business hours with a one-hour lunch. Onsite at our BGC Taguig office. Company-provided business-grade laptop.

Role Summary:
Goodman Tech BPO is hiring a hands-on senior engineer for a dedicated seat with a managed services provider. You will run infrastructure projects from start to finish, doing the build, migration and cutover work yourself, and act as the escalation point for junior and after-hours engineers. You will speak directly with end customers and lead technical conversations. This is a hands-on engineering role, not an architecture or management role.

Must Have:

• 8+ years hands-on infrastructure engineering with clear senior or escalation-level ownership in an MSP or multi-client environment.

• Projects you personally configured, built and cut over, end to end. In the interview you will walk us through exactly what you did yourself, not what your team did.

• Microsoft 365 tenant-to-tenant and Google Workspace to Microsoft 365 migrations, including staging and final cutover (BitTitan or similar).

• Intune device configuration and compliance, Conditional Access, hybrid AD and Entra ID, MFA.

• Windows Server and Hyper-V builds, migrations and upgrades, including VMware to Hyper-V.

• On-premises to Azure workload migrations.

• FortiGate firewalls to a deep configuration level, both new deployments and replacements.

• Daily hands-on use of MSP tools: a PSA, an RMM and a documentation platform (e.g. Autotask, Kaseya, IT Glue).

• Excellent spoken and written English. You will lead customer calls and set expectations.

• Meticulous attention to detail. One wrong firewall rule or Conditional Access setting can seriously harm a customer.

Nice to Have:

• Meraki, SonicWall, and Aruba or Fortinet switching.

• SASE / zero trust, SSO, EDR, email security, DNS filtering and PAM platforms.

• SharePoint migrations, Remote Desktop Services, Azure Virtual Desktop.

• AZ-104, AZ-305, MS-102, MD-102, Fortinet NSE.