Sr. Systems Engineer

iFIVE Global; Pasig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Engagement activities

Job summary

iFIVE Global in Pasig, Philippines is seeking a Senior Systems Engineer to design, implement, and operate our system infrastructure, including servers, devices, and client systems, while mentoring IT staff and recommending upgrades.

Responsibilities include ensuring uptime, securing connectivity (MPLS/VPN/app), and collaborating with vendors across multi-site environments; a hybrid work arrangement is available in Ortigas, Pasig.

Qualifications

• Bachelor's degree in a related area.
• Eight years related experience and/or training preferred.
• Microsoft Certification (Azure, O365), Dell DCA, VMware certification preferred.
• Excellent customer service and communication skills.
• Troubleshoot technical solutions on the fly in tense situations.
• Experience migrating data to cloud platforms (OneDrive/SharePoint).
• Experience with SAML SSO, DNS, and SAN management.
• Manage Windows servers, SQL, and RDS environments.

Responsibilities

• Troubleshoot and resolve complex network and server issues with customers.
• Develop and modify system architecture and implementation plans.
• Design methodologies and use tools to diagnose performance issues.
• Coordinate installation and configuration across multi-site systems.
• Maintain service quality by adhering to standards and policies.
• Implement and monitor complex systems and ensure proper operation.
• Maintain logs, inventories, and documentation including drawings and configs.
• Participate in meetings to evaluate system infrastructure designs.
• Provide guidance to peers for daily operations.
• Communicate infrastructure changes clearly and document testing/deployment methods.

Skills

Network troubleshooting

VMware

Azure

O365

DNS

GPOs

Security hardening

Education

Bachelor's degree in related area

Tools

Dell VSX

Unity SANs

VM environments

RDS licensing

Job description

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

______________________________________________________

SENIOR SYSTEMS ENGINEER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

ROLE OVERVIEW

We are looking for a Senior Systems Engineer to be part of our team.

• He/She is responsible for the design, implementation, and operation of the system infrastructure, devices, servers, and client systems. Recommends new technologies and infrastructure upgrades to meet organization needs. Acts as a resource and mentor for other IT staff on technical questions, troubleshooting, and system design.
• He/She has the responsibility in all implementations to make sure firewall rules and connectivity (whether MPLS, VPN, or application) is setup and maintained.
• He/She is accountable for ensuring uptime and availability of Company's server and VDI infrastructure.
  

MAIN RESPONSIBILITIES

• Work directly with customers to troubleshoot and resolve the most complex network and server infrastructure issues.
• Helps develop and modify the compans system architecture, topology, and infrastructure, and creates the implementation plans for system software and hardware to ensure compatibility and operability.
• Helps design methodology and utilizes software and hardware tools to identify, diagnose, and correct problems affecting system performance.
• Interacts with vendors and other sites to coordinate the installation, configuration, and use of multi-site systems.
• Maintains quality of service by following organization standards and policies.
• Implements and maintains complex systems along with monitoring the implementations to assure proper operation and adherence to standards.
• Maintains logs and device inventories, as well as appropriate documentation including but not limited to application notes, drawings, and configuration information.
• Actively participates in meetings concerning the evaluation and recommendation of system infrastructure designs and components.
• Provides assistance and guidance to peers with day-to-day operations of applications and systems that IT supports.
• Proactively and effectively communicate changes within the IT infrastructure to all effected parties. Follow and document strict testing and deployment methodologies for IT Operations.

REQUIREMENTS

• Bachelors degree in related area preferred.
• Eight years related experience and/or training is preferred.
• Certification in Microsoft Certified (Azure, O365), Dell Associate DCA, VMware Certified Professional is preferred
• Excellent customer service and communication skills both verbal and written.
• Excellent ability to troubleshoot technical solutions on the fly in tense situations.
• Expert level technical knowledge migration of the following:
  • Data from file servers to OneDrive/SharePoint to facilitate centralized file storage and collaboration.
  • Devices to Azure environments for streamlined management and enhanced security.
• Expert level technical knowledge of the following:
  • SAML authentication for applications to enable seamless and secure single sign-on access.
  • DNS infrastructure.
  • Dell VSX and Unity SANs.
  • Managing VM environments.
• Intermediate level knowledge of the following:
  • Mange/Upgrade all Windows servers.
  • Manage/Upgrade all SQL.
  • Remote Desktop Services (RDS) servers licensing.
  • Rubriks environment.
    
• Intermediate level knowledge of Manage internal CA certificates, including their renewal and alerting mechanisms.
• Intermediate level knowledge managing GPOs for on-prem AD domains.
• Willing to work on a night shift schedule and working on a hybrid setup.
• Willing to work at Tower 1, Rockwell Business Center, Ortigas Pasig City