IT Equipment & Admin Services Coordinator

BDO Unibank; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Job summary

BDO Unibank, Inc. is seeking an Admin. Services Assistant to review and evaluate FFE and IT equipment requests for head office and branches, coordinating with Procurement teams and business units to ensure compliance with bank standards.

The role involves managing eform requests, evaluating needs, and monitoring status for branch/office projects, while attending to internal customer queries and adhering to policies.

Qualifications

• Graduate of any IT or Engineering related course.
• At least two years in related field is an advantage.
• With good customer service/communication skills, computer-literate.
• Analytical, systematic, can work under pressure, can work with minimum supervision, coordination/interpersonal skills.
• Willing to work onsite in Ortigas.

Responsibilities

• Manages eform requests queue and checks requests for all needed information such as the accountable person, delivery address and the required approval.
• Evaluates each request based on the need and requirement; coordinates with requester and other business units.
• Monitors status of created requests for new branch/office and relocation projects and fulfillment.
• Attends to queries of internal customers and communicates with team members and supervisors.
• Ensure compliance with Banks policies, procedures and regulatory requirements.

Skills

Customer service

Communication skills

Analytical thinking

Coordination

Interpersonal skills

Education

IT or Engineering degree

Job description

BDO Unibank, Inc. is seeking an Admin. Services Assistant to review and evaluate FFE and IT equipment requests for head office and branches, coordinating with Procurement teams and business units to ensure compliance with bank standards.

The role involves managing eform requests, evaluating needs, and monitoring status for branch/office projects, while attending to internal customer queries and adhering to policies.