IT Engineer Client Environment & Mobile Devices

Hammerjack Pty Ltd; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Training opportunities

Mobile and flexible working models

Sabbaticals

Job summary

Continental Global Business Services Manila Inc. is seeking an IT Engineer for Client Environment & Mobile Devices to support, operate, and advance our client landscape across mobile and desktop platforms.

You will manage MDM (Apple/iOS/JAMF), Intune, and patching workflows while collaborating with external partners to deliver secure, efficient services. The role requires strong architectural, packaging, and deployment skills across macOS, Windows, and VDI, with a proactive mindset and excellent

Qualifications

• Solid experience in IT infrastructure or client engineering roles, exposure to both mobile and desktop environments.
• Good understanding of Apple/iOS ecosystems, JAMF, and general mobile device management concepts.
• Experience with system management, patch management, and software deployment tools (Landesk experience is a plus).
• Familiarity with software packaging, client automation, and lifecycle processes.
• Technical knowledge across macOS, Windows, and VDI platforms.
• Ability to oversee architectural aspects in collaboration with partners and internal stakeholders.
• Proactive, structured, and solution‑oriented mindset with strong analytical skills.
• Team‑player attitude with solid communication skills and a willingness to take ownership.

Responsibilities

• Operate and further develop the Mobile Device Management (MDM) platform with a strong focus on Apple, iOS, and JAMF.
• Define and maintain configuration profiles, security baselines, compliance controls, and enrollment processes for mobile devices.
• Ensure secure, stable, and user‑friendly lifecycle management of mobile devices.
• Collaborate with external partners and vendors to enhance MDM functionality and optimize related processes.
• Oversee system management platforms (e.g., Landesk) to support patching, software distribution, and update lifecycle activities.
• Operate and further develop the Intune endpoint management platform for all mobile devices incl. hand held scanners on the shopfloor
• Contribute to modernization, harmonization, and automation initiatives within system management.
• Ensure system and patch management processes comply with security and corporate standards.
• Manage packaging, testing, and deployment of software across heterogeneous client environments.
• Work closely with external partners to ensure efficient software packaging and high‑quality releases.
• Maintain documentation of packaging standards and continuously improve packaging workflows.
• Support and optimize macOS, Windows, and VDI client environments.
• Participate in architecture reviews and propose improvements across client technologies.
• Coordinate with external service providers for L2/L3 operations and ensure alignment with internal service expectations.
• Monitor and improve service performance, reliability, and overall user experience.
• Act as an architectural point of contact for client and mobile services within the team.
• Ensure service designs align with security, compliance, and operational guidelines.
• Support long‑term roadmap planning and harmonization across client and mobile services.

Skills

Apple/iOS

JAMF

Mobile Device Mgmt

Patch management

Software deployment

macOS

Windows

VDI

Architectural oversight

Analytical skills

Communication skills

Team player

Tools

Landesk

Intune

Job description

Company Description

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full‑fledged subsidiary of ContiTech Division in Continental AG. GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center. It provides end‑to‑end, front‑to‑back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

Job Description

We are seeking a skilled IT Engineer Client Environment & Mobile Devices to support, operate, and further develop our Client Environment and Mobile Device services. This role is central to ensuring a reliable, secure, and efficient client landscape across mobile platforms, traditional clients, and virtual workspaces.

• Operate and further develop the Mobile Device Management (MDM) platform with a strong focus on Apple, iOS, and JAMF.
• Define and maintain configuration profiles, security baselines, compliance controls, and enrollment processes for mobile devices.
• Ensure secure, stable, and user‑friendly lifecycle management of mobile devices
• Collaborate with external partners and vendors to enhance MDM functionality and optimize related processes.
• Oversee system management platforms (e.g., Landesk) to support patching, software distribution, and update lifecycle activities.
• Operate and further develop the Intune endpoint management platform for all mobile devices incl. hand held scanners on the shopfloor
• Contribute to modernization, harmonization, and automation initiatives within system management.
• Ensure system and patch management processes comply with security and corporate standards.
• Manage packaging, testing, and deployment of software across heterogeneous client environments.
• Work closely with external partners to ensure efficient software packaging and high‑quality releases.
• Maintain documentation of packaging standards and continuously improve packaging workflows.
• Support and optimize macOS, Windows, and VDI client environments.
• Participate in architecture reviews and propose improvements across client technologies.
• Coordinate with external service providers for L2/L3 operations and ensure alignment with internal service expectations.
• Monitor and improve service performance, reliability, and overall user experience.
• Act as an architectural point of contact for client and mobile services within the team.
• Ensure service designs align with security, compliance, and operational guidelines.
• Support long‑term roadmap planning and harmonization across client and mobile services.

Qualifications

• Solid experience in IT infrastructure or client engineering roles, ideally with exposure to both mobile and desktop environments.
• Good understanding of Apple/iOS ecosystems, JAMF, and general mobile device management concepts.
• Experience with system management, patch management, and software deployment tools (Landesk experience is a plus).
• Familiarity with software packaging, client automation, and lifecycle processes.
• Technical knowledge across macOS, Windows, and VDI platforms.
• Ability to oversee architectural aspects in collaboration with partners and internal stakeholders.
• Proactive, structured, and solution‑oriented mindset with strong analytical skills.
• Team‑player attitude with solid communication skills and a willingness to take ownership.

Additional Information

The well‑being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work‑life balance with additional benefits such as:

• Training opportunities
• Mobile and flexible working models
• Sabbaticals

and much more...