IT Consultant QM Applications

Continental Industry; Taguig; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Training opportunities

Mobile and flexible working models

Sabbaticals

Job summary

Continental Global Business Services Manila Inc. seeks an IT Consultant in the Quality & ESH IT area to drive digital transformation and ensure operational excellence across Quality applications.

The role requires strong IT project management, stakeholder communication, and collaboration with external service providers in a multicultural, distributed team environment.

Qualifications

• Several years of experience in project management for IT projects.
• Experience collaborating with external service providers.
• Strong IT application operations and project delivery background.
• Solid understanding of ITSM principles and tools.

Responsibilities

• Lead IT implementation projects (Agile, Waterfall, or Hybrid) within Quality IT.
• Plan, execute, and deliver project outcomes on time and budget.
• Identify and mitigate project risks and issues; manage stakeholders.
• Coordinate cross-functional teams including business, IT, legal, and external providers.

Skills

Project management

ITSM knowledge

Stakeholder management

English fluency

Education

Bachelor's degree in Computer Science / IT / Business Informatics

Tools

Salesforce SFDC

Job description

Company Description

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.

GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.

It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

Job Description

You are seeking a new challenge at the interface of IT and Quality ? This is your opportunity!

Join our dynamic Information Technology team as an IT Consultant in the Quality & ESH IT area. In this pivotal role, you will drive digital transformation, ensure operational excellence, and deliver impactful IT solutions.

Your Key Responsibilities Are

• Quality Management and Project Management
• Lead and support IT implementation projects (Agile, Waterfall, or Hybrid) within the Quality IT
• Plan, execute, and deliver high-quality project outcomes on time and within budget.
• Identify, assess, and mitigate project risks and issues through proactive management.
• Lead project teams fostering teamwork
• Develop and execute stakeholder communication plans to ensure transparency and alignment.
• Ensure adherence to IT governance, standards, and compliance requirements.
• Be the IT partner of choice for our business customers by taking over technical consulting and ensuring best fit IT solutions
• Oversee the operation, performance, and compliance of Quality applications, ensuring optimal availability and cost-efficiency.
• Coordinate with internal teams and external partners to manage application lifecycle and support.
• Build strong relationships with internal IT departments and key user groups to co-create strategic solutions.

Qualifications

• University degree in computer science, Information Technology, Business Informatics, or a related field
• Several years of experience in project management, with a focus on managing IT projects and collaborating with external service providers
• Many years in IT application operations and project delivery
• Solid understanding of IT Service Management (ITSM) principles and tools
• Experience with Quality applications is a strong advantage, especially in SFDC
• Proven ability to lead and coordinate cross-functional teams, including business, IT, legal, and external service providers, to ensure project success
• Business fluent in English (written and spoken)
• Strong communication skills, enabling the management of stakeholder expectations, negotiation with vendors, and conflict resolution across diverse teams
• Self-motivated, solution-oriented, and capable of working in a multicultural, distributed team environment
• Customer service-oriented mindset
• Passion for digital innovation and emerging technologies
• Applications from severely handicapped people are welcome.

Additional Information

The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:

• Training opportunities
• Mobile and flexible working models
• Sabbaticals

and much more...