IT Delivery / Business Solutions Manager

Tap Growth ai; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Tap Growth ai is seeking an experienced IT Delivery / Business Solutions Manager to lead the delivery, governance, and operations of critical applications across Governance, Risk, Compliance, Integrity, and Legal functions. The role partners with global stakeholders to deliver secure, scalable technology solutions in a complex environment.

You will drive end-to-end project delivery, lifecycle management, vendor coordination, and strategic consulting to align technology with business goals.

Qualifications

• 8+ years in IT with at least 5 years managing full lifecycle IT projects and enterprise apps.
• Experience delivering global projects."
• Experience leading programs or cross-functional initiatives without direct people management.
• Knowledge of IT governance, risk, security controls, and compliance standards.

Responsibilities

• Plan, execute, and deliver complex IT projects from initiation to deployment, within scope, time, and budget.
• Own end-to-end service delivery and operational performance for critical business applications.
• Manage application lifecycles including provisioning, enhancements, support, upgrades, and decommissioning.
• Serve as primary escalation point for major service and application issues.
• Collaborate with business leaders to define technology roadmaps and strategic solutions.
• Ensure systems meet security, governance, and regulatory obligations.

Skills

IT Project Management

ITSM

Vendor Management

Stakeholder Management

Governance & Compliance

Service Delivery

Education

Bachelor's or Master's in IT/CS/Engineering

Tools

ITIL

PRINCE2

PM Certifications

Job description

We're Hiring: IT Delivery / Business Solutions Manager!

We are seeking an experienced IT Delivery & Business Solutions Manager to drive the successful delivery, governance, and operational management of business-critical applications supporting Governance, Risk, Compliance, Integrity, and Legal functions. This role will lead strategic IT initiatives, manage application lifecycles and vendor relationships, and partner closely with global business stakeholders to deliver secure, scalable, and cost-effective technology solutions. The ideal candidate combines strong project delivery expertise with service management, business consulting, and stakeholder engagement capabilities in a global environment.

Key Responsibilities

• Lead the planning, execution, and delivery of complex IT projects from initiation through deployment, ensuring delivery within scope, timeline, budget, and quality expectations.

• Own end-to-end service delivery and operational performance for assigned business applications and platforms.

• Manage application lifecycle activities, including provisioning, enhancements, support, upgrades, and decommissioning.

• Serve as the primary escalation point for critical service and application issues.

• Collaborate with business leaders, key users, and IT teams to define technology roadmaps and deliver strategic solutions.

• Oversee the availability, performance, security, and compliance of systems supporting Governance, Risk, Compliance, Integrity, and Legal operations.

• Provide strategic IT consulting and advisory services to business stakeholders, helping align technology investments with organizational goals.

• Drive adoption and continuous improvement of IT governance, project management, portfolio management, and service management practices.

• Ensure compliance with enterprise IT standards, security policies, asset management requirements, and regulatory obligations.

• Manage sourcing activities, supplier evaluations, contract negotiations, and vendor performance to ensure high-quality and cost-effective service delivery.

• Coordinate global and cross-functional teams to support infrastructure integration and business solution deployment.

• Monitor budgets, risks, resource utilization, and project outcomes while driving continuous operational improvements.

General Qualifications

• Bachelor's or Master's Degree in Information Technology, Information Systems, Computer Science, Engineering, or a related discipline.

• Minimum 8 years of overall IT experience, including at least 5 years managing full lifecycle IT projects and enterprise applications.

• Proven experience delivering global projects.

• Experience leading programs, projects, or cross-functional initiatives without direct people management responsibility.

Mandatory Skills

• Proven expertise in IT Project Management, including planning, execution, governance, risk management, budgeting, and stakeholder management.

• Strong experience in IT Service Management (ITSM) and service ownership for enterprise business applications.

• Experience managing application lifecycles, including implementation, support, upgrades, vendor coordination, and operational governance.

• Strong business consulting and stakeholder engagement skills, with the ability to translate business requirements into technology solutions.

• Experience managing global vendors and service providers, including contract governance, performance management, and service delivery oversight.

• Knowledge of IT Governance, IT Policies, Security Controls, and Compliance Standards.

Nice-to-Have Skills

• Experience supporting Governance, Risk, Compliance (GRC), Legal, Ethics, or Integrity-related applications.

• Certifications in Project Management (PMP, PRINCE2, Agile, Scrum) or IT Service Management (ITIL).

• Experience with enterprise portfolio and project management frameworks.

• Exposure to software licensing management and IT asset management processes.

• Experience working in multinational or highly regulated corporate environments.

• Knowledge of sourcing, procurement, and vendor contract negotiation processes.