IT Channel Support Associates

Recruitify_HR; Taguig; Hybrid; PHP 536,000 - 580,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

Recruitify_HR in Taguig is seeking a Channel Support Associate to manage vendor relationships and build a pipeline with distributors and resellers. You will coordinate with partners, negotiate terms, and support account activities to drive business in a hybrid work setup.

The role requires 1+ year in B2B account management, familiarity with tech/IT distributors, and strong reporting skills. Philippine localization applies with performance incentives on top of base salary.

Qualifications

• Experience in managing vendor partnerships and channel programs.
• Background partnering with distributors or resellers in tech/IT.
• Knowledge of cybersecurity considered an advantage.
• BPO experience is preferred but not required.
• Strong communication and negotiation skills with stakeholders.

Responsibilities

• Manage vendor relationships and ensure smooth collaboration.
• Generate pipeline of potential clients and business opportunities.
• Negotiate effectively and identify gaps in processes or partnerships.
• Support account management activities with distributors and resellers.
• Provide timely reporting and updates to management.

Skills

Vendor management

Account management

B2B sales

Distributors/resellers relations

Cybersecurity knowledge

Job description

Company Profile

One of the largest BPO companies in the Philippines, delivering customer experience management, office support, and IT services.

One of the largest BPO companies in the Philippines, delivering customer experience management, office support, and IT services.

Position: Channel Support Associates

Company Industry: Technology / IT (Hardware & Software)

Work Location: Taguig

Work Schedule: Shifting

Salary: Php 48,000 – 52,000 + Performance Incentives

Work Set Up: Hybrid

Job Requirements

• Minimum 1 year recent experience in B2B account management
• Background in partnering with distributors/resellers in the Tech or IT industry
• Vendor management experience
• Preferably with at least 1 year BPO experience
• Cybersecurity knowledge is an advantage

Job Responsibilities

• Manage vendor relationships and ensure smooth collaboration
• Generate pipeline of potential clients and business opportunities
• Negotiate effectively and identify gaps in processes or partnerships
• Support account management activities with distributors and resellers
• Provide timely reporting and updates to management

Recruitment Process

• Initial Interview
• 2nd Interview
• Hiring Manager Interview