What We Offer
- Health & Accident Insurance
- Paid trainings
- Commission & incentives
- Guaranteed annual salary adjustment
- Birthday leave
- Retention and Assistance program (e.g., Medicine Reimbursements, Lifestyle Benefits)
Who We Are
B1G2 Technologies International Inc. is a leading cybersecurity and productivity solutions distribution company based in the Philippines. Established in 2016, we specialize in providing cutting-edge solutions that empower businesses to enhance their security posture and operational efficiency.
Exclusive Distribution:
B1G2 Technologies International Inc. proudly serves as the exclusive distributor of ESET in the Philippines. Our portfolio includes a comprehensive range of products tailored to meet the diverse cybersecurity needs of our clients. Key solutions encompass endpoint security, data loss prevention, endpoint encryption, automated Vulnerability Assessment and Penetration Testing (VAPT), and more.
Mission & Culture:
At B1G2 Technologies International Inc., our mission is to foster career growth for every member of our team. We are dedicated to providing opportunities and resources that empower individuals to achieve their professional goals and aspirations. Whether you're just starting your career or looking to take the next big step, we are committed to supporting your journey every step of the way.
We also believe in creating a stimulating and inclusive work environment where creativity thrives and innovation is encouraged. Collaboration is at the heart of everything we do, as we believe diverse perspectives lead to better solutions. We celebrate achievements, big and small, and recognize the contributions of each team member.
What You’ll Do
We are seeking a Channel Sales Support Specialist to provide sales, administrative, operational, and coordination support to our Channel Management team. This role helps ensure that partner and reseller activities are efficiently managed, sales opportunities are properly tracked, and partner requirements are coordinated with the appropriate internal teams. This role also provides opportunities to support partner engagement, sales initiatives, lead generation, and business development activities.
Key Responsibilities
Channel Sales Support
- Provide day-to-day sales and operational support to the Channel Management team.
- Assist with quotations, sales orders, invoices, proposals, and other sales-related documentation.
- Maintain and monitor partner and reseller sales activities, opportunities, and pipelines.
- Assist in tracking sales progress, deal registrations, and other channel-related activities.
- Support lead generation, partner outreach, and follow-up activities.
- Assist in identifying potential partners and new business opportunities.
- Prepare sales reports, presentations, and other business materials as needed.
- Conduct product presentations or assist in presenting solutions when necessary.
Partner & Customer Coordination
- Assist in handling partner and customer inquiries and requests through email and phone.
- Coordinate with partners and internal teams to ensure timely completion of requirements.
- Conduct follow-ups on quotations, orders, documents, requests, and other pending activities.
- Maintain professional and positive relationships with partners, resellers, and customers.
- Provide timely updates to the Channel Management team regarding partner concerns and requirements.
Data & Documentation Management
- Maintain accurate and updated partner, reseller, customer, and sales records.
- Encode and update information in company databases and internal systems.
- Organize and maintain sales, partner, transaction, and other channel-related documents.
- Assist with partner accreditation, compliance requirements, audits, and related documentation.
- Ensure accuracy and completeness of sales and partner records.
Cross-Functional Coordination
- Coordinate with Sales, Marketing, Technical, Finance, and other departments to support partner requirements.
- Facilitate requests involving pricing, quotations, technical assistance, product information, and other sales requirements.
- Assist in coordinating partner trainings, meetings, presentations, and other channel activities.
- Support marketing campaigns, email blasts, partner outreach, and other sales initiatives.
Business Development Support
- Assist in researching and identifying potential partners, customers, and business opportunities.
- Support prospecting and outreach activities for potential channel partners.
- Conduct basic market and competitor research as needed.
- Assist in developing partner presentations, sales materials, and other business resources.
- Support initiatives designed to expand and strengthen the company's channel network.
Process Improvement
- Identify opportunities to improve sales support and channel processes.
- Recommend ways to improve coordination, documentation, and workflow efficiency.
- Assist in streamlining or automating repetitive tasks.
- Support the implementation of best practices to improve team productivity and partner service.
Product & Compliance Support
- Stay updated on the company's products, solutions, promotions, and partner programs.
- Develop sufficient product knowledge to effectively communicate product features and benefits.
- Ensure compliance with company policies and established procedures.
- Maintain confidentiality of company, partner, customer, and other sensitive information.
What We’d Like You To Have
- Bachelor’s degree in Business, Marketing, Information Technology, Computer Science, or any related field.
- 1–3 years of experience in sales support, channel sales, sales administration, business development, or a related role is preferred.
- Strong organizational and multitasking skills with keen attention to detail.
- Basic understanding of the sales cycle, including prospecting, identifying customer needs, presenting solutions, and following up on opportunities.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Excellent verbal and written communication skills.
- Strong coordination, follow-up, and relationship-building skills.
- Able to work independently with minimal supervision while collaborating effectively with cross-functional teams.
- Proactive, resourceful, and solution-oriented.