IT Business Analyst - WFH/Remote

Complete Development (CoDev); Metro Manila; Remote; PHP 600,000 - 1,200,000; Full time

Job summary

Complete Development (CoDev) is seeking a Business Analyst for a fully remote role with a PH night shift (9 PM–6 AM). You will gather, analyze, and document business requirements, create RTMs, and liaise between client stakeholders and delivery teams to ensure alignment.

You will develop BRDs, functional specs, and process flows, translate needs into actionable requirements, and support UX design with flows and wireframes. Collaboration across teams and UAT support are essential.

Qualifications

• 3–7 years of experience as a Business Analyst in software development or technology delivery projects.
• Strong experience in requirements gathering, analysis, documentation, and stakeholder management.
• Solid understanding of the Software Development Lifecycle (SDLC), with experience in Agile delivery environments.
• Experience facilitating requirements discussions, backlog refinement, and stakeholder workshops.
• Hands-on experience supporting SIT, UAT, defect management, and requirements validation.
• Experience creating business process flows, acceptance criteria, and functional specifications.
• Familiarity with Figma or similar wireframing and design tools.
• Working knowledge of Jira, Confluence, or Azure DevOps.

Responsibilities

• Gather, analyze, and document business, functional, and non-functional requirements.
• Create and maintain a Requirements Traceability Matrix (RTM) to ensure end-to-end requirements coverage.
• Act as the primary liaison between client stakeholders and technical delivery teams to ensure clear communication and alignment.
• Develop and maintain requirements documentation, including BRDs, functional specifications, process flows, and acceptance criteria.
• Translate business needs into clear, actionable requirements for development and testing teams.
• Support solution and UX design by creating/refining user flows, process diagrams, wireframes, and low- to mid-fidelity designs.
• Facilitate requirements clarification, refinement sessions, and backlog grooming.
• Participate in Agile ceremonies, including planning, reviews, and retrospectives.
• Collaborate with developers and SMEs to validate requirements and clarify expected system behavior.
• Support SIT, including defect triage, requirements validation, and issue resolution.
• Plan, coordinate, and facilitate User Acceptance Testing (UAT) with client stakeholders.
• Manage requirement changes and assess impacts on scope, timelines, and delivery efforts.
• Identify requirement gaps, dependencies, and potential delivery risks.
• Ensure end-to-end requirements traceability from analysis through development, testing, and delivery.

Skills

Elicitation

Stakeholder mgmt

SDLC knowledge

Agile delivery

Documentation

UX awareness

Figma basics

Jira/Confluence/Azure

Communication (English)

Tools

Jira

Confluence

Azure DevOps

Figma

Job description

This is a fully remote role on PH night shift schedule (9 PM-6 AM) with work equipment provided.

KEY RESPONSIBILITIES

• Gather, analyze, and document business, functional, and non-functional requirements.
• Create and maintain a Requirements Traceability Matrix (RTM) to ensure end-to-end requirements coverage.
• Act as the primary liaison between client stakeholders and technical delivery teams to ensure clear communication and alignment.
• Develop and maintain requirements documentation, including Business Requirements Documents (BRDs), functional specifications, process flows, and acceptance criteria.
• Translate business needs into clear, actionable requirements for development and testing teams.
• Support solution and UX design by creating or refining:
• User flows and process diagrams
• Wireframes
• Low- to mid-fidelity designs using Figma or similar tools
• Facilitate requirements clarification, refinement sessions, and backlog grooming throughout project execution.
• Participate in relevant Agile ceremonies, including planning, reviews, and retrospectives, as needed.
• Collaborate with developers and SMEs to validate requirements and clarify expected system behavior.
• Support System Integration Testing (SIT), including defect triage, requirements validation, and issue resolution.
• Plan, coordinate, and facilitate User Acceptance Testing (UAT) with client stakeholders.
• Manage requirement changes and collaborate with project stakeholders to assess impacts on scope, timelines, and delivery efforts.
• Identify requirement gaps, dependencies, and potential delivery risks, proactively coordinating with relevant stakeholders.
• Ensure end-to-end requirements traceability from initial analysis through development, testing, and delivery.

REQUIRED QUALIFICATIONS & EXPERIENCE

• 3–7 years of experience as a Business Analyst in software development or technology delivery projects.
• Strong experience in requirements gathering, analysis, documentation, and stakeholder management.
• Solid understanding of the Software Development Lifecycle (SDLC), with experience working in Agile delivery environments.
• Experience facilitating requirements discussions, backlog refinement, and stakeholder workshops.
• Hands-on experience supporting SIT, UAT, defect management, and requirements validation.
• Experience creating business process flows, acceptance criteria, and functional specifications.
• Familiarity with Figma or similar wireframing and design tools.
• Working knowledge of delivery and collaboration tools such as Jira, Confluence, or Azure DevOps.
• Experience collaborating directly with US-based clients or international stakeholders.
• Strong written and verbal English communication skills.

PREFERRED QUALIFICATIONS

• Experience in industrial automation, energy management, electrical equipment, manufacturing, or related industries.
• Familiarity with enterprise applications, ERP, CRM, inventory management, or asset management systems.
• Experience working with system integrations, business process improvements, or enterprise applications.
• Previous experience in IT consulting, professional services, or dedicated client engagements.

KEY COMPETENCIES

• Requirements elicitation, analysis, and documentation
• Stakeholder management and client-fac‑ing communication
• Business process analysis and workflow mapping
• Requirements traceability and acceptance criteria definition
• Basic UX and solution design thinking
• Ability to translate complex business needs into clear, actionable technical requirements
• Working knowledge of system workflows, integrations, data flows, and business logic
• Strong analytical, problem-solving, and critical thinking skills
• High attention to detail and strong organizational skills
• Ability to manage ambiguity, changing requirements, and evolving business priorities
• Effective facilitation, presentation, and cross‑functional collaboration skills