IT Business Analyst - Drive Enterprise Apps & Transformation

Ayala Malls; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Ayala Malls is seeking an IT Business Analyst to bridge business needs and technology solutions. You will analyze processes, gather requirements, and translate them into clear specifications for IT teams and vendors.

The role supports enterprise application projects from planning through post-implementation support, ensuring alignment with business objectives. Responsibilities include documenting business requirements, performing gap analyses, converting needs into technical specs, and ensuring

Qualifications

• Bachelor’s degree or equivalent in Computer Science, IT, Business Admin, or related field.
• Certifications in Business Analysis, Project Management, ITIL or Agile are preferred.
• 5+ years of experience in business analysis, IT project delivery or service management.

Responsibilities

• Engage with business stakeholders to document detailed requirements, process flows, and use cases; perform gap analysis and workflow optimization.
• Collaborate with business units, vendors, and internal teams to understand, design, document, and translate functional and non-functional requirements.
• Convert business needs into clear technical specifications for developers and vendors.
• Conduct testing to ensure systems meet business and technical requirements.
• Support full lifecycle of enterprise applications delivery—planning, execution, and post-implementation support.
• Define timelines, milestones, and deliverables with IT Project Leads/Managers; monitor progress and risks.
• Maintain comprehensive documentation and ensure traceability throughout the lifecycle.
• Support existing applications, assist in change management, and facilitate user training.

Skills

Business Analysis

Requirements gathering

Documentation

Quality Assurance

Project delivery coordination

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Business Administration

Certifications in Business Analysis

Certifications in Project Management

Certifications in ITIL/Agile

Job description

Ayala Malls is seeking an IT Business Analyst to bridge business needs and technology solutions. You will analyze processes, gather requirements, and translate them into clear specifications for IT teams and vendors.

The role supports enterprise application projects from planning through post-implementation support, ensuring alignment with business objectives. Responsibilities include documenting business requirements, performing gap analyses, converting needs into technical specs, and ensuring