We are looking for a detail-oriented IT Business Analyst to bridge the gap between business stakeholders and technical teams. You will be responsible for translating complex business needs into actionable technical specifications, optimizing workflows, and ensuring smooth end-to-end delivery across the Software Development Life Cycle (SDLC).
Key Responsibilities
- Requirements Elicitation & Documentation: Lead stakeholder workshops, interviews, and discovery sessions to capture, analyze, and document business and system requirements (BRDs, FRDs, user stories, use cases, and process flows).
- Technical Translation: Bridge business and engineering teams by converting business needs into clear, actionable functional and technical specifications—including data mapping and API requirements.
- Process Optimization: Evaluate existing workflows, identify operational bottlenecks, and recommend scalable system or process improvements.
- SDLC & Agile Collaboration: Partner closely with developers, QA testers, and project managers throughout the SDLC to clarify requirements, manage scope changes, and track dependencies.
- Quality Assurance & UAT: Drive User Acceptance Testing (UAT) by developing test plans, preparing test cases, validating defects, and ensuring final deliverables meet business expectations.
- Implementation & Post-Launch Support: Support system rollouts, integrations, and data migrations, providing post-implementation troubleshooting and continuous improvement recommendations.
- Reporting & Communication: Maintain comprehensive project documentation and deliver clear status updates and presentations to key stakeholders.
Qualifications and Requirements
- Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Experience: Minimum of 3 years of experience as an IT Business Analyst, Business Systems Analyst, or similar role.
- Core BA Skills: Proven track record in requirements gathering, business process modeling, and writing BRDs, FRDs, user stories, and use cases.
- Technical Proficiency: Solid understanding of SDLC, Agile/Scrum methodologies, data analysis/mapping, system integrations, and API specifications.
- Soft Skills: Exceptional analytical, problem-solving, and stakeholder management skills, with the ability to communicate complex technical concepts to non-technical audiences.