IT Back Office Agent

J-K Network Services; Makati; On-site; PHP 253,890 - 304,110; Full time

Job summary

A leading IT company in Makati City is seeking a Dealing Operation Specialist to manage customer inquiries and documentation tasks. Responsibilities include handling emails and calls and providing assistance as required. The ideal candidate will have a bachelor's degree, and fresh graduates are encouraged to apply. A year of experience in customer service is advantageous. This position offers a salary of Php 25,000 and requires the candidate to work onsite with a shifting schedule.

Qualifications

• Bachelor's degree holder required.
• Fresh Graduates are encouraged to apply.
• 1 year of experience in Customer Service is an advantage.

Responsibilities

• Handle customers inquiries regarding services/products.
• Documentation tasks related to customer service.
• Answer emails and calls from customers.
• Assist with additional tasks assigned by superiors.

Skills

Customer service

Communication

Documentation

Education

Bachelor's degree

Job description

Position: Dealing Operation Specialist

Company Industry: IT Company

Location: Makati City

Salary Offer: Php 25,000 - Php 25,000

Work Schedule: Monday - Friday (Shifting schedule)

Work Set Up: Onsite

Job Requirements:

• Bachelor's degree holder
• Fresh Graduates are encourage to apply
• 1 year of experience in Customer Service is an advantage.
• Amenable to attend face to face interview
• Can start as soon as possible

Job Responsibilities:

• Handle customers inquiries regarding services/products.
• Documentation
• Answering emails.
• Answering calls.
• Other tasks maybe assigned by immediate superior.