IT Associate: Card Transactions & Fraud Monitoring

Equicom Services Inc.; Pasig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Health Insurance

Maternity & Paternity Leave

Sick Leave

Vacation Leave

13th Month Pay

Job summary

A financial services company in the Philippines seeks a fresh graduate for the IT Associate position. The role involves monitoring card transactions, assisting customers with issues, and identifying potential fraud. Candidates are expected to have strong analytical skills, excel in communication, and maintain confidentiality. This position offers a full-time, on-site opportunity in Metro Manila with government-mandated benefits including health insurance, and leave provisions.

Qualifications

• Fresh graduates are encouraged to apply.
• High regard for confidentiality and attention to detail.
• Flexible/adaptable to changes in schedule.
• No derogatory record from previous employment.

Responsibilities

• Monitor card transactions 24/7 to ensure bank's approval rate.
• Assist and resolve customer issues on card transactions.
• Identify and validate high-risk or potential fraud activities.
• Prepare daily reports on declined and approved transactions.

Skills

Typing speed of 30 WPM or greater

Excellent verbal and written communication skills

Analytical and problem-solving skills

Attention to detail

Multi-tasking skills

Education

Graduate of IT related courses

Job description

A financial services company in the Philippines seeks a fresh graduate for the IT Associate position. The role involves monitoring card transactions, assisting customers with issues, and identifying potential fraud. Candidates are expected to have strong analytical skills, excel in communication, and maintain confidentiality. This position offers a full-time, on-site opportunity in Metro Manila with government-mandated benefits including health insurance, and leave provisions.