IT Asset Support

ActionLabs; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

ActionLabs in the Philippines seeks an IT Asset Support role to manage incoming and outgoing IT assets, including receiving, gate pass preparation, and signatory routing. You will maintain asset records in ServiceNow for IMAC activities and support lifecycle management of laptops, desktops, mobile devices, and software licenses.

You will assist with EUC currency compliance rollouts, audit engagements, and telco partner account management, coordinating with Finance on deployment tracking and

Responsibilities

• Processing incoming and outgoing IT assets (receiving, gate pass preparation, signatory routing).
• Maintaining IT asset inventory records in ServiceNow for IMAC activities and supporting lifecycle management of laptops, desktops, mobile devices, and software licenses.
• Assisting with EUC currency compliance rollouts, audit engagements, and mobile account management with telco partners; coordinating with Finance on deployment tracking.

Job description

The IT Asset Support role is responsible for processing incoming and outgoing IT assets, including receiving, gate pass preparation, and signatory routing. The role involves updating and maintaining IT asset inventory records in ServiceNow for IMAC (Install, Move, Add, Change) activities and supporting the lifecycle management of laptops, desktops, mobile devices, and software licenses. It also includes assisting with EUC currency compliance rollouts, audit engagements, and mobile account management with telco partners while coordinating with Finance on deployment tracking.

The role also handles IT asset-related requests by preparing, deploying, and handing over assets to end users while ensuring proper documentation and inventory records are maintained.