IT Analyst: Frontline Tech, Network & Security

Shopee; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading e-commerce platform in Manila is seeking a skilled IT Support Specialist to deliver day-to-day technical assistance to end users and manage office network infrastructure. This role requires a diploma in Computer Science or a related field, with at least three years of relevant experience. Ideal candidates should possess strong troubleshooting skills, knowledge of Windows and macOS, and familiarity with TCP/IP and LAN technologies. A passion for technology and excellent communication abilities are essential for success in this fast-paced environment.

Qualifications

• Minimum 3 years of relevant experience in a similar role.
• In-depth knowledge of computer hardware, software, and OS.
• Understanding of TCP/IP and LAN technology.

Responsibilities

• Provide day-to-day technical support to end users.
• Troubleshoot and resolve end user application issues.
• Maintain and monitor office network infrastructure.

Skills

Troubleshooting

Interpersonal communication

Analytical skills

Initiative and enthusiasm

Education

Diploma or degree in Computer Sciences, Information Technology or a related field

Tools

Windows OS

macOS

Cisco devices

Microsoft Certified/CCNA

Job description

A leading e-commerce platform in Manila is seeking a skilled IT Support Specialist to deliver day-to-day technical assistance to end users and manage office network infrastructure. This role requires a diploma in Computer Science or a related field, with at least three years of relevant experience. Ideal candidates should possess strong troubleshooting skills, knowledge of Windows and macOS, and familiarity with TCP/IP and LAN technologies. A passion for technology and excellent communication abilities are essential for success in this fast-paced environment.