IT Administrator

Millennial Zeal Technology Corporation; Taguig; On-site; PHP 134,000 - 201,000; Full time

Job summary

Millennial Zeal Technology Corporation is seeking an IT Intern to support Active Directory, user accounts, and basic IT operations across HQ and regional offices in Taguig. You will troubleshoot devices, assist with OS and software deployment, handle IT tickets, and learn security practices.

This role offers hands-on guidance from senior staff, exposure to CCTV/building access systems, and involvement in IT projects and documentation.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• 1-2 years of relevant IT infrastructure, network administration, server support, or a similar technical role.
• Working knowledge of LAN/WAN, TCP/IP, DNS, DHCP, Wi‑Fi, routers and switches.
• Basic hands-on experience with Windows Server, Active Directory, user accounts, access permissions, and server backups.
• Familiarity with network troubleshooting tools and basic IT security practices.
• Basic knowledge of computer hardware, operating systems, printer troubleshooting, and software installation.
• Good analytical, troubleshooting, documentation, and problem-solving skills.
• Able to prioritize technical concerns and communicate clearly with users, vendors, and service providers.
• Willing to conduct site visits to company offices and warehouses as required.

Responsibilities

• Provide IT support to HQ, Strata 100 Office, Pasig Warehouse, regional offices, and other locations.
• Troubleshoot computers, laptops, printers, company-approved software, and network connectivity.
• Install, configure, and update operating systems and software; assist with hardware diagnostics, replacement, and maintenance.
• Handle IT tickets per company procedures and priorities; record actions, update users, and escalate complex issues.
• Provide IT assistance to HQ, Strata 100 Office, Pasig Warehouse, regional offices, and other assigned locations.
• Support IT interns with guidance and instruction; monitor activities and ensure procedures.

Skills

Analytical skills

Troubleshooting

Documentation

Communication

Site visit readiness

Education

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field

Tools

Windows Server

Active Directory

LAN/WAN basics

DNS/DHCP

Wi‑Fi/Router/Switches

VMware/Hyper-V

Network monitoring tools

Backup software

Job description

Key Responsibilities:

1. ActiveDirectory & UserAccount Management

• Create,update,disable,andmanageemployeeaccountsinActiveDirectorybasedonapprovedrequests.
• Handle password resets and approved access permissions; promptly update access for employee transfers andseparations.
• Maintainaccuraterecordsofaccountchangesandaccessrights,followingcompanysecurityprocedures.

IT Technical Support

• Troubleshootcomputers,laptops,printers,company-approvedsoftware,andnetworkconnectivity.
• Install, configure, and update approved operating systems and software; assist with hardware diagnostics, replacement,andmaintenance.
• Handle assigned IT tickets in accordance with company procedures and agreed priorities; record actions, updateusers,andescalatecomplexissues.
• Provide IT assistance to HQ, Strata 100 Office, Pasig Warehouse, regional offices, and other assigned locations.

CCTV, Door Access & Building Access Systems

• Provide basic troubleshooting and coordinate service provider support for CCTV and office door access systems.
• Process approved building and office badge access requests, including activation, modification, and deactivation, with building management or system providers.
• ConductsitevisitsasrequiredtoresolveITinfrastructureandaccesssystemconcerns.

IT Security, Documentation & Monitoring

• Implementapprovedsecurityprocedures,antivirusupdates,patching,androutinesystemmaintenance.
• Maintainnetworkdiagrams,serverandbackuprecords,equipmentinventory,andtechnicaldocumentation.
• Trackincidents,resolutions,recurringissues,pendingactivities,andpotentialnetworkorsecurityrisks; promptlyreportirregularities.
• Support equipment deployment and IT projects; follow approval requirements for configuration and access changes.

IT Intern Guidance & Administrative Support

• ProvidebasictechnicalguidanceandtaskinstructionstoassignedITinterns.
• MonitorassignedactivitiesandcompliancewithITprocedures;referissuestothedesignatedsupervisor.
• Prepareregularreportsonnetworkhealth,serverstatus,backups,supporttickets,andpendingactions.
• PerformotherrelateddutiesassignedbytheAdminManagerordesignatedITsupervisor.

Qualifications:

• Bachelor'sdegreeinInformationTechnology,ComputerScience,ComputerEngineering,orarelatedfield.
• 1-2yearsofrelevantexperienceinITinfrastructure,networkadministration,serversupport,orasimilar technicalrole.
• WorkingknowledgeofLAN/WAN,TCP/IP,DNS,DHCP,Wi-Fi,routers,andswitches.
• Basic hands-on experience with Windows Server, Active Directory, user accounts, access permissions, andserverbackups.
• FamiliaritywithnetworktroubleshootingtoolsandbasicITsecuritypractices.
• Basicknowledgeofcomputerhardware,operatingsystems,printertroubleshooting,andsoftwareinstallation.
• Goodanalytical,troubleshooting,documentation,andproblem-solvingskills.
• Abletoprioritizetechnicalconcernsandcommunicateclearlywithusers,vendors,andserviceproviders.
• Willingtoconductsitevisitstocompanyofficesandwarehousesasrequired.

Preferred Qualifications:

• Experiencewithmanagedswitches,firewalls,VLANs,VPNs,ornetworkmonitoringtools.
• FamiliaritywithvirtualizationtechnologiessuchasVMwareorHyper-V.
• Knowledgeofbackupverification,datarecoveryprocedures,andserverpreventivemaintenance.
• Relevant certifications such as CompTIA Network+, CCNA, or Microsoft certifications are an advantage, but arenotrequired.