IT Administrator

Manila Recruitment; Pampanga; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

A recruitment agency in the Philippines is looking for an IT Support Manager to manage ChromeOS and Windows endpoints, oversee IT administrators in remote locations, and ensure compliance with regulatory requirements. The ideal candidate will possess strong communication skills and a problem-solving mindset, with a willingness to adapt to new technologies. This role requires at least basic networking knowledge and the ability to train Level 1 IT staff.

Qualifications

• More than basic knowledge of desktop and email administration.
• Willingness to learn and adapt to new technologies and IT processes.
• Fundamental understanding of IT support and troubleshooting.
• Problem-solving mindset with a proactive approach to system improvements.

Responsibilities

• Manage and maintain ChromeOS and Windows based endpoints.
• Oversee support level 1 staff and provide training to the team.
• Liaise with and oversee contract IT administrators in remote countries.
• Stay up to date with and help implement security measures.

Skills

Desktop and email administration

Strong verbal and written communication skills

Willingness to learn new technologies

Problem-solving mindset

Networking knowledge (IPv4, IPv6, DHCP, DNS)

Job description

• Cyber threat prevention and response
• Initiate improvements, present them as cases to the business and see them through to delivery
• Liaise with and oversee contract IT administrators in remote countries
• Manage and maintain ChromeOS and Windows based endpoints
• Manage and maintain Google and Microsoft based users
• Manage and maintain physical network assets including routers / switches / access points / printers etc
• Oversee support level 1 staff and provide training to the team
• Stay up to date with and help implement regulatory responsibilities
• Stay up to date with and help implement security measures

More than basic knowledge of desktop and email administration (Google Groups, distribution lists, email tracing). The successful applicant will be solely responsible for this task within the group globally (Currently approx. 100 employees).

Strong verbal and written communication skills

Willingness to learn and adapt to new technologies and IT processes

Fundamental understanding of IT support and troubleshooting

More than basic networking knowledge (IPv4, IPv6, DHCP, DNS, SSH, SMTP, HTTP, VPNs, routing, and firewalls)

Ability to oversee and coordinate remote IT administrators

Willingness to stay updated on security and regulatory requirements

Problem-solving mindset with a proactive approach to system improvements

Ability to provide training and support to Level 1 IT staff