IT Admin

User Experience Researchers Pte.Ltd; Manila; Remote; PHP 391.000 - 670.000; Vollzeit

Zusammenfassung

User Experience Researchers Pte.Ltd in Manila, Philippines seeks an IT Administrator to manage and support the organisation's IT infrastructure, cloud environments, Microsoft 365 ecosystem, and endpoint security. The role requires hands-on IT administration, cybersecurity, troubleshooting, and automation capabilities.

The successful candidate will work remotely in a globally distributed setup, collaborating with internal teams while maintaining documentation and security standards.

Qualifikationen

• 2–3 years in IT administration, IT support, systems administration, or a similar role.
• Hands‑on experience administering Microsoft 365 and Microsoft Entra ID.
• Working knowledge of Microsoft Intune and endpoint device management.
• Familiarity with Microsoft Defender and endpoint security solutions.
• Basic to intermediate knowledge of cloud platforms such as Microsoft Azure, AWS, or DigitalOcean.
• Understanding of cybersecurity principles, vulnerability management, and security incident monitoring.
• Experience in IT troubleshooting, technical support, and system maintenance.
• Familiarity with Microsoft Power Automate and Power Apps for workflow automation.
• Strong problem‑solving, analytical, communication, and documentation skills.
• Ability to work independently, manage priorities, and collaborate effectively in a remote and multicultural environment.

Aufgaben

• Administer and maintain Microsoft 365 services, including user accounts and cloud-based collaboration tools.
• Manage Microsoft Entra ID (Azure Active Directory) and Microsoft Intune for identity, device, and endpoint management.
• Monitor and maintain endpoint security using Microsoft Defender and other security solutions.
• Support and manage cloud infrastructure across platforms such as Microsoft Azure, AWS, and DigitalOcean.
• Implement and maintain cloud security measures, access controls, and security configurations.
• Monitor cybersecurity threats, vulnerabilities, and potential security incidents, and assist with investigation and remediation.
• Provide IT support and troubleshooting for hardware, software, network, system, and user‑related issues.
• Identify opportunities to streamline IT operations through automation using Microsoft Power Automate and Power Apps.
• Maintain accurate IT documentation, system configurations, technical procedures, and incident records.
• Ensure IT systems and processes follow established security policies, operational standards, and best practices.
• Collaborate with internal teams and stakeholders to support IT operations in a remote, global working environment.

Kenntnisse

Microsoft 365 administration

Azure Active Directory / Microsoft En­

Microsoft Intune

Endpoint security

Cloud platforms (Azure/AWS/DigitalOce​

Power Automate / Power Apps

Cybersecurity fundamentals

IT troubleshooting

Documentation

Remote collaboration in distributed,全球

Communication skills

Tools

Microsoft Defender

Power Automate

Power Apps

Jobbeschreibung

We are looking for a skilled and proactive IT Administrator to manage and support the organisation's IT infrastructure, cloud environments, Microsoft 365 ecosystem, and endpoint security. The ideal candidate will have hands‑on experience in IT administration, cybersecurity, technical troubleshooting, and IT automation.

The successful candidate should be a strong problem‑solver with excellent communication and documentation skills, capable of working independently in a remote and globally distributed environment.

Key Responsibilities

• Administer and maintain Microsoft 365 services, including user accounts, access permissions, and cloud-based collaboration tools.
• Manage Microsoft Entra ID (Azure Active Directory) and Microsoft Intune for identity, device, and endpoint management.
• Monitor and maintain endpoint security using Microsoft Defender and other security solutions.
• Support and manage cloud infrastructure across platforms such as Microsoft Azure, AWS, and DigitalOcean.
• Implement and maintain cloud security measures, access controls, and security configurations.
• Monitor cybersecurity threats, vulnerabilities, and potential security incidents, and assist with investigation and remediation.
• Provide IT support and troubleshooting for hardware, software, network, system, and user‑related issues.
• Identify opportunities to streamline IT operations through automation using Microsoft Power Automate and Power Apps.
• Maintain accurate IT documentation, system configurations, technical procedures, and incident records.
• Ensure IT systems and processes follow established security policies, operational standards, and best practices.
• Collaborate with internal teams and stakeholders to support IT operations in a remote, global working environment.

Requirements and Qualifications

• 2–3 years of relevant experience in IT administration, IT support, systems administration, or a similar role.
• Hands‑on experience administering Microsoft 365 and Microsoft Entra ID.
• Working knowledge of Microsoft Intune and endpoint device management.
• Familiarity with Microsoft Defender and endpoint security solutions.
• Basic to intermediate knowledge of cloud platforms such as Microsoft Azure, AWS, or DigitalOcean.
• Understanding of cybersecurity principles, vulnerability management, and security incident monitoring.
• Experience in IT troubleshooting, technical support, and system maintenance.
• Familiarity with Microsoft Power Automate and Power Apps for workflow automation.
• Strong problem‑solving, analytical, communication, and documentation skills.
• Ability to work independently, manage priorities, and collaborate effectively in a remote and multicultural environment.