IT Administrative Assistant (On Site)

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Above market salary

HMO Day 1 for principal and two depend

Government-mandated benefits

Performance-based incentives

Quarterly company events

1,000 PHP de minimis

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking an IT Administrative Assistant to support daily IT operations, onboarding, redeployment, and offboarding processes.

You will track IT service requests, manage asset inventory, and coordinate with HR, vendors, and internal teams to ensure smooth IT workflows. The ideal candidate will have experience in administrative or operations roles, strong organizational and communication skills, and proficiency with Microsoft Office or Google Workspace.

Qualifications

• Experience in administrative, operations, or coordinator roles.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Detail-oriented with the ability to manage multiple priorities.

Responsibilities

• Monitor onboarding, redeployment, and offboarding activities, ensuring all requirements are completed on time.
• Track and follow up on IT tickets and service requests.
• Assist with the preparation, packing, shipping, and return of computers and IT equipment.
• Maintain IT asset inventory and related documentation.
• Coordinate with HR, employees, vendors, and internal teams on IT-related requests.
• Prepare and maintain trackers, reports, and documentation.
• Provide administrative support to the IT team, including scheduling, documentation, and process coordination.

Skills

Administrative experience

Organizational skills

Communication skills

Tools

Microsoft Office

Google Workspace

Job description

Description

We are seeking a highly organized and detail-oriented IT Administrative Assistant to support the daily administrative and operational functions of our IT team. In this role, you will coordinate onboarding, redeployment, and offboarding activities, track IT service requests, manage IT asset inventory, assist with equipment logistics, and collaborate with HR, employees, vendors, and internal teams to ensure seamless IT operations. The ideal candidate has experience in administrative, operations, or coordinator roles, possesses strong organizational and communication skills, is proficient in Microsoft Office or Google Workspace, and can effectively manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Monitor onboarding, redeployment, and offboarding activities, ensuring all requirements are completed on time.
• Track and follow up on IT tickets and service requests.
• Assist with the preparation, packing, shipping, and return of computers and IT equipment.
• Maintain IT asset inventory and related documentation.
• Coordinate with HR, employees, vendors, and internal teams on IT-related requests.
• Prepare and maintain trackers, reports, and documentation.
• Provide administrative support to the IT team, including scheduling, documentation, and process coordination.

Skills, Knowledge, and Expertise

• Experience in administrative, operations, or coordinator roles.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Detail-oriented with the ability to manage multiple priorities effectively.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided

Department: IT

Location: Back Office

Compensation: ₱20,000 - ₱30,000 / month