IT Account Manager

Onward Worldwide Management & Consultancy; Makati; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Onward Worldwide Management & Consultancy in Makati seeks an IT Account Manager to lead a sales team and drive growth in IT solutions and services. The role blends strategic planning, client relationship management, and hands-on leadership to achieve revenue targets.

The ideal candidate has a strong IT sales background and a proven ability to scale teams in a competitive market, with a focus on enterprise accounts and long-term partnerships.

Qualifications

• Bachelor's degree or higher in business, marketing, IT, or a related field.
• Minimum 5 years in B2B IT sales with at least 2 years in a supervisory/leadership role.
• Demonstrated track record of meeting or exceeding revenue targets.
• Experience managing full sales cycles from prospecting to closing.
• Experience handling corporate/enterprise-level clients.

Responsibilities

• Lead and grow the IT sales team to achieve aggressive revenue targets.
• Develop and implement strategic sales plans to reach revenue and market share goals.
• Identify target markets, industries, and customer segments for focus.
• Build and maintain a pipeline of prospective clients through cold outreach and networking.
• Present compelling proposals to potential clients and close high-value deals.
• Establish and manage sales forecasts, budgets, and performance metrics.
• Collaborate with marketing to align lead generation with sales strategies.
• Coordinate with technical teams to ensure seamless delivery of IT solutions.

Skills

Leadership

Client relationship management

Strategic sales

Team building

Negotiation

Education

Bachelor's degree in Business Administration/Marketing/Information Technology

Tools

Salesforce

HubSpot

CRM analytics

Job description

What is the team looking for?

The IT Account Manager is a strategic leader responsible for leading the sales team to achieve aggressive revenue targets and driving the growth of the Company's IT solutions and services. This role combines strategic planning, team leadership, and hands-on client relationship management. The ideal candidate will have a strong background in IT sales, excellent leadership skills, and a proven ability to drive business growth in a competitive environment.

What is the career growth for this position?

The IT Account Manager role is positioned as a critical leadership pipeline into senior commercial and operational roles within the organization. This role builds foundational strengths in revenue leadership, strategic client management, team scaling and performance management.

It is designed for individuals who aim to transition into end-to-end business leadership with full commercial accountability.

What type of work will you be doing? What skills will you be performing on a regular basis?

Team Leadership and Development:

• Recruit, train, mentor, and manage a high-performing IT sales team.




• Set clear performance goals and regularly evaluate team members against these objectives.




• Provide coaching and support to enhance the team's skills and effectiveness.

Sales Strategy and Execution:

• Develop and implement strategic sales plans to achieve company revenue and market share objectives.




• Identify target markets, industries, and customer segments to focus sales efforts.




• Monitor market trends, competitor activities, and customer needs to refine sales strategies.

Business Development:

• Identify and pursue new business opportunities for IT products and services, including managed IT services, hardware, software, and cloud solutions.




• Build and maintain a pipeline of prospective clients through cold calling, networking, and market research.




• Develop and present compelling proposals to potential clients.

Revenue and Performance Management:

• Establish and manage sales forecasts, budgets, and performance metrics.




• Track sales pipeline and ensure timely and accurate reporting to senior management.




• Drive the team to meet or exceed monthly, quarterly, and annual revenue targets.

Client Relationship Management:

• Build and maintain strong relationships with key clients and partners.




• Support the team in closing high-value deals and managing strategic accounts.




• Resolve customer issues and concerns to ensure satisfaction and retention.

Customer Relationship Management:

• Establish and maintain long-term relationships with new and existing clients.




• Act as a trusted advisor, understanding client needs and recommending suitable IT solutions.




• Regularly follow up with clients to ensure satisfaction and explore upselling opportunities.

Product Knowledge and Expertise:

• Stay up-to-date with the latest IT products, services, and trends.




• Collaborate with technical teams to gain a deep understanding of the company's offerings and how they can benefit clients.

Achieving Sales Targets:

• Meet or exceed monthly and quarterly sales quotas.




• Prepare and deliver accurate sales forecasts and reports to management.

Collaboration Across Departments:

• Work closely with marketing to align lead generation campaigns with sales strategies.




• Collaborate with the technical team to ensure seamless delivery of IT solutions.




• Provide feedback to product teams on customer needs and market trends.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.




• At least 5 years of experience in B2B IT sales, with minimum 2 years in a supervisory or team leadership role.




• Demonstrated track record of consistently achieving or exceeding revenue targets.




• Strong experience in managing full sales cycles (prospecting to closing).




• Experience handling corporate or enterprise-level clients.

Preferred Qualifications:

• Solid understanding of IT solutions, including cloud services, cybersecurity, networking, SaaS, and managed services.




• Experience selling managed IT services, outsourcing solutions, or enterprise technology solutions.




• Strong proficiency in CRM platforms (e.g., Salesforce, HubSpot) and sales analytics/reporting tools.




• Excellent stakeholder management, negotiation, and presentation skills.




• Strong commercial acumen with the ability to translate client needs into scalable solutions.




• High level of adaptability in a fast-paced, target-driven environment.




• Fluency in English (verbal and written); additional languages are an advantage.

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