Invoicing Clerk: Order Processing & Sales Support

Personal Collection Direct Selling; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Personal Collection Direct Selling, Inc. in the Philippines seeks an Invoicing Clerk to process dealers’ orders accurately, ensure invoicing compliance, and support sales through cross-selling while delivering professional service.

The role includes identity validation, EOD cash counts, and ensuring product availability per planograms to support branch performance. Responsibilities cover order management, upselling guidance, accuracy checks against invoices, MCP transactions, data encoding for

Qualifications

• College graduate with strong numeracy and attention to detail.

Responsibilities

• The Invoicing Clerk processes dealers’ orders accurately and on time, ensures compliance with invoicing and cash-handling procedures, supports sales through cross-selling and upselling, and delivers professional customer service to support branch performance.
• Order Processing and Management: Validates the identity of transacting dealers before order processing to ensure accuracy and compliance.
• Performs suggestive selling and upselling to help increase average basket size, in line with approved selling guidelines.
• Processes customer orders in accordance with standard operating procedures, including compliance with Authority to Purchase (ATP) and Voluntary Surety (VS) requirements.
• Verifies released products against issued invoices to ensure completeness and accuracy.
• Processes Monthly Complementary Products (MCP) transactions for branch employees in accordance with policy.
• Encodes new recruits data to the system.
• Repeat Purchase Order.
• Conducts Repeat Purchase Order (RPO) and Heart-to-Heart (H2H) calls as required.
• Documents and provides feedback on unsuccessful or failed H2H calls to the Branch Manager to support follow-through actions.
• Cash Management: Performs end-of-day (EOD) cash count for cash transactions and ensures proper turnover to the Happy Customer Retention (HCR) personnel.
• Ensures accuracy and completeness of cash-related records before endorsement.
• Supermarket Upkeep: Checks and helps ensure product availability in the supermarket area.
• Supports compliance with the approved planogram and monthly trade marketing guidelines.
• Maintains adherence to branch supermarket upkeep standards, including 5S practices.
• Customer Service: Demonstrates friendly, respectful, and professional conduct in all interactions with dealers and customers.
• Provides accurate and timely assistance to support a positive customer experience.
• Other Tasks: Attends company-wide events, engagement activities, and team-building sessions.
• Represents the department in cross-functional committees or projects.
• Follows all company policies, procedures, and regulatory requirements.
• Performs other related duties and responsibilities as may be assigned from time to time.

Education

College Graduate

Job description

Personal Collection Direct Selling, Inc. in the Philippines seeks an Invoicing Clerk to process dealers’ orders accurately, ensure invoicing compliance, and support sales through cross-selling while delivering professional service.

The role includes identity validation, EOD cash counts, and ensuring product availability per planograms to support branch performance. Responsibilities cover order management, upselling guidance, accuracy checks against invoices, MCP transactions, data encoding for