International Business Development Manager

Inteluck; Makati; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

A global freight forwarding company based in Makati is looking for a Logistics Manager with over 8 years of experience in import/export operations. The ideal candidate will manage daily freight activities and coordinate shipments. Strong leadership, negotiation skills, and client-oriented mindset are essential. This position involves maintaining relationships and ensuring compliance with local regulations, as well as developing new business opportunities. Excellent English communication skills are a plus.

Qualifications

• Must have over 8 years of experience in import and export business.
• Prior experience in global freight forwarding companies is essential.
• Knowledgeable in local regulations and IMPEX processes.

Responsibilities

• Manage all freight forwarding activities including import/export processes.
• Handle daily operational follow-ups with carriers/agents.
• Maintain customer focus and respond to inquiries promptly.

Skills

Client-oriented

Problem-solving

Leadership

Negotiation skills

Excellent English communication

Education

Bachelor's/College Degree

Tools

Advanced office applications

Job description

Responsibilities

• Manage daily freight forwarding activities of the company to include all sea, air, road operations import/export process and warehousing.
• Handling operations, daily follow up with Carrier/Agents for shipments arrival date.
• Follow up shipping instructions and coordinate shipments with Customers.
• Prepare shipping instructions and coordinate shipments with shipping lines.
• Maintaining the accuracy of invoices, bills of lading, shipping statements, and the achievement of KPIs
• Able to deal with shippers/consignees requirements
• Able to deal with truckers and customs clearance brokers
• Able to deal with agents worldwide
• Explore new fields of business development
• Maintaining good relations with shipping Lines and clients
• Develops people to their highest potential through necessary training and performance management
• Responsible for ensuring cross training for all positions is complete and documented
• Maintaining customers focus on all times and answers to customers’ inquiries using the standards guidelines
• Able to take ownership of complaint and queries and proactively following through to resolutions

Qualifications

• Must possess Bachelor's/College Degree in any course
• Has more than 8 years’ experience in the business-related work experience specifically in the import and export business / trucking and deliveries
• Prior experience in big global freight forwarding companies
• Knowledgeable in the IMPEX process, prioritize the ones with is familiar with global forwarding process
• Knowledgeable in local regulations
• Good coordination in forwarders and brokers.
• With ability to deal with client or must be client-oriented
• Has experience in sales or customer service
• Has experience in business development
• Strong experience and knowledge on all modes of delivery such as trucking, airline, shipping
• Managerial skills, problem-solving, Leadership, Customer Service, Planning & Organizing, Negotiation skills.
• Excellent computer skills, advanced office applications and other computer softwares
• Excellent English skills or communication skills is a plus
• Experienced with handling general cargo shipments and all related issues
• Have the ability to handle issues with any partner in this business (shipping line, cargo owners, brokers and involved authority).
• Ability to find new clients and have the skills to communicate with them.