Internal App Ops Lead, L2/L3 Support & Production

Straive; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

Straive is seeking an Information Technology Application Specialist (L2-L3 Support for Internal Apps) to ensure smooth operation of critical business applications across our internal users in Metro Manila.

You will resolve issues, facilitate transitions from development to production, drive continuous improvement, and collaborate with stakeholders on incidents, problems, and releases. Familiarity with SQL databases and agile frameworks is preferred.

Qualifications

• Resolve issues and incidents across internal apps.
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Responsibilities

• Provide L2–L3 support for internal applications.

Skills

Problem solving

Stakeholder collaboration

Agile experience

Communication skills

Tools

SQL databases

Agile frameworks

Job description

Straive is seeking an Information Technology Application Specialist (L2-L3 Support for Internal Apps) to ensure smooth operation of critical business applications across our internal users in Metro Manila.

You will resolve issues, facilitate transitions from development to production, drive continuous improvement, and collaborate with stakeholders on incidents, problems, and releases. Familiarity with SQL databases and agile frameworks is preferred.