Intake & Admin Coordinator — Client Services & Scheduling

One Workforce Global Corporation; Mabalacat; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Full-time employment

Competitive salary package

HMO coverage

Work-life balance

Supportive and growth-oriented work环境

Job summary

One Workforce Global is seeking an Intake and Administrative Coordinator to support client intake operations, appointment coordination, administrative processes, and internal team communication in a fast-paced, client-service environment. The ideal candidate is highly organized, customer-focused, with 2+ years in administrative support, and experienced in working with US-based clients.

Proficiency in Microsoft 365, OneDrive, Trello, and Slack is required to ensure smooth operations and

Qualifications

• 2+ years of administrative support experience.
• Experience with client intake and appointment scheduling.
• Experience working with US-based clients is preferred.
• Strong verbal and written English communication skills.
• Proficiency with Microsoft 365 and collaboration tools (Slack, Trello).
• Experience coordinating referrals and payments is a plus.

Responsibilities

• Manage inbound calls, messages, emails, and client inquiries promptly.
• Coordinate client intake, appointment scheduling, referrals, and payments.
• Maintain accurate, organized records and documentation.
• Support referral coordination and benefits verification as needed.
• Monitor shared inboxes and follow up on communications.
• Collaborate with teams using Microsoft 365, OneDrive, Trello, Slack.
• Provide admin support and respond to operational requests.
• Assist with team coordination, meeting logistics, and projects.

Skills

Client intake

Customer service

Calendar management

Organization

English communication

Multitasking

Attention to detail

Team collaboration

Tools

Microsoft 365 Suite

OneDrive

Trello

Slack

Job description

One Workforce Global is seeking an Intake and Administrative Coordinator to support client intake operations, appointment coordination, administrative processes, and internal team communication in a fast-paced, client-service environment. The ideal candidate is highly organized, customer-focused, with 2+ years in administrative support, and experienced in working with US-based clients.

Proficiency in Microsoft 365, OneDrive, Trello, and Slack is required to ensure smooth operations and