Healthcare Client Care & Scheduling Coordinator

One Workforce Global Corporation; Mabalacat; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Full-time employment

Competitive salary package

HMO coverage

Work-life balance

Growth opportunities

Job summary

One Workforce Global is seeking a Client Care Coordinator to support daily administrative operations, onboarding clients, scheduling, and billing. The role requires attention to detail, empathy, and strong communication as you handle confidential information in a HIPAA-compliant environment.

Ideal candidates have 3+ years in admin or healthcare administration, experience with EHR/EMR, CRM, and billing systems, and proficiency in Google Workspace and Microsoft Office.

Qualifications

• 3+ years of administrative support or healthcare administration.
• Experience in healthcare/behavioral health or professional services is desirable.
• Experience using EHR/EMR, CRM, scheduling, or billing systems.
• Strong verbal and written English communication skills.
• Knowledge of HIPAA regulations and healthcare privacy standards preferred.

Responsibilities

• Coordinate client intake, onboarding and scheduling.
• Respond to client inquiries via phone and email with excellent service.
• Maintain accurate client records in electronic systems.
• Support billing, payments, and claims reconciliation.
• Generate client intake metrics and reports.
• Create and update marketing content and social media materials.
• Collaborate with teams to optimize scheduling and workflows.
• Ensure HIPAA privacy and confidentiality in all interactions.

Skills

Client relations

Customer service

Administrative coordination

Scheduling

Data entry

HIPAA compliance

Communication skills

Google Workspace

Microsoft Office

Tools

EHR/EMR systems

CRM platforms

Scheduling software

Billing systems

Google Workspace

Microsoft Office

Job description

One Workforce Global is seeking a Client Care Coordinator to support daily administrative operations, onboarding clients, scheduling, and billing. The role requires attention to detail, empathy, and strong communication as you handle confidential information in a HIPAA-compliant environment.

Ideal candidates have 3+ years in admin or healthcare administration, experience with EHR/EMR, CRM, and billing systems, and proficiency in Google Workspace and Microsoft Office.